UKSoccershop Reviews

1.3 Rating 345 Reviews

8 %

of reviewers recommend UKSoccershop

Company Reviews

Questions

Metrics

1.3

Based on 345 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is UKSoccershop returns process?

Helpful Report

(1 month ago)

Greater than 100% of reviewers feedback is UKSoccershop returns process could be better.

Helpful Report

(1 month ago)

0.00%

Industry Average

“ I tried reaching out to them FOUR TIMES over a span of one and a half weeks to either return and/or exchange it for a larger size, they said they do not take returns or exchanges for printed shirts. ”

- Bridget Jones

“ UKSoccershop claim to have a returns policy, if the item is unused and has the tags intact. However, good luck if you actually try to return anything - the modus operandi appears to be to accept the request, ignore it completely and then close the window for returns. I'm no longer convinced the company is entirely legitimate - it certainly isn't accountable for honest return requests. ”

- Anonymous

UKSoccershop Reviews

Returns - Difficult