“Extremely Disappointed – Charged Twice and No Product Delivered
I placed an order with Umbrella Labs and was charged immediately. Not only was the payment processed quickly, but I was actually charged twice.
It has been a significant amount of time and I still have not received my product. There has been no clear shipping update, no proper tracking information, and no proactive communication from the company explaining the delay.
Charging a customer twice without delivering the product is unacceptable. At the very least, I expect transparency, a clear timeline, and a prompt resolution.
Until this issue is resolved, I cannot recommend Umbrella Labs based on my experience.”
“Horrible company. Received the product and it was so thick and chunky I couldn’t even draw it out of the bottle. Left several voice messages (because they don’t answer their phone) and emailed, but no response has been received. What a waste of money. Highly recommend you do not buy from them.”
“Trust me. These people are pure scammers and can’t be trusted. Don’t order from them. Looking for a legit seller? Contact EdwardMunch.Is I’ve received all my packages from him successfully”
“Just a scam. Don’t send them a single penny you won’t get any products from them. If you are looking for a trustworthy alternative then reach out to edwardmunch.com I’ve received many products from him without any issues at all.”