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Under U Reviews

3.6 Rating 74 Reviews

54 %

of reviewers recommend Under U

Company Reviews

3.6

Based on 74 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Read Under U Reviews

About Under U:

UnderU.com - THE online store for Mens Designer Underwear, Swimwear, Clothing and Accessories.
UnderU.com has long been established as THE place to go online for premium branded mens underwear, swimwear, and much more, and key USP's include:
60+ men's de?

Visit Website

Phone:

0844 557 3252

Email:

customerservices@underu.com

Location:

The Old Brewhouse,Sacombe Park,Near Ware,
Herts
SG12 0JB

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality items, albeit one of the pairs I received were marked with the box also damaged. It was re-covered in cling-film type material, obviously a return.”

Posted 8 years ago

“Item still on delivery 9 days after dispatch, going via surface mail not Air Mail as suggested on website.”

Posted 8 years ago

“Good range of clothing and good pricing , but if you get your sizing wrong you have to pay to return your goods so probably wouldnt use again unless they changed it to free returns”

Posted 8 years ago

“Very poor delivery times, even though it was on a reduced rate I still expected better delivery times, it was only one pair of underwear and it took 4 days to get to me, I normally have one certain product delivered to me once a month it weighs 5.4kilos it comes with free delivery and it is with me next day despite being the cheapest place to buy it in the country, so overall very good product but very poor delivery times”

Posted 8 years ago

“Delivered slow but to be fair had wrong address but saying that still not received 10 % back for my troubles .nice people thou.”

Posted 9 years ago

“I shouldn't really have to pay to return faulty goods which is my last experience. Returns should be free with a postal label to include the cost of the postage and not just the return address. Service normally very good but need to mark down on that basis”

Posted 9 years ago

“Delivery was not free as stated”

Posted 9 years ago

“Delivery was prompt and item as described. However, the postage costs to return an item would prevent me from using again.”

Posted 9 years ago

“Came as ordered”

Posted 9 years ago

“Quick delivery, well packaged, unfortunately the buttons coming off a £60 pair of Ralph Lauren swimming shorts before I even got near any water was slightly disappointing.”

Posted 9 years ago

“Good service and great prices. Be aware that you have to pay for returns though. Ordered some t shirts in a couple of sizes and colours to try on at home. Ended up sending all back and cost £9.17 second class recorded post. A lot of money to pay to try a few t shirts on!”

Posted 10 years ago

“As ? have receive nothing yet, may you please inform me where the parcel is? I think it should have arrived by now. When I do receive it, you will have a very positive feedback. But till then, please, just let me know about the delay. Thank you in advance. Nicolas Radicopoulos Order Dispatched #111949, 9 days ago.”

Posted 10 years ago

“I have not yet received the item I ordered. I only ordered it 3 days ago.”

Posted 10 years ago

Read Under U Reviews

Hi Stephen, I totally agree. I have just amended the time of when this email is sent out!! Kind Regards, Simon

Posted 10 years ago

“I will gladly provide a review but do you not think it would be best to wait until you've actually delivered the items ?!?”

Posted 10 years ago

Read Under U Reviews

Hi Michael, Totally agree. I have amended the settings to when this email is sent out!! Kind Regards, Simon

Posted 10 years ago

“Your service and website have so far been good bit no better than other sites I have used.”

Posted 10 years ago

“Not very absorbent nor comfortable”

Posted 8 years ago

“one of the boxes was missing a pair of underwear,”

Posted 8 years ago

“When there came I opened them the first pair I got out they was a grease stain on it. As I was going on holiday the next day just took them .”

Posted 8 years ago

“I orderd an item on the 18th of December as a gift, I got no tracking order & still await it's delivery. This was ment to take 3-5 days it is now the 28th & no reply from my emails or calls”

Posted 9 years ago

“The website states that products will be received within 2-3 working days! I placed my order over 5 days ago and received nothing as of yet!”

Posted 10 years ago

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Under U is rated 3.6 based on 74 reviews