Under Armour Reviews

1.7 Rating 294 Reviews

17 %

of reviewers recommend Under Armour

Company Reviews

Questions

Metrics

1.7

Based on 294 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Under Armour resolve customer queries?

Helpful Report

(1 day ago)

Greater than 57% of reviewers feedback is Under Armour takes over a week to resolve customer queries.

Helpful Report

(1 day ago)

78.95%

Industry Average

“ Slow shipping and lack of customer service. Received my items but took one month when it was supposed to take 7-10 days ”

- Joline

“ Marcos & Davia are Amazing Customer service Ever!! Davia almost dress me and Marcos amazing. Please Ask for them to help. at Orlando International Outlet. ”

- Sinnia

“ I just spoke with a customer service rep, Albert Hallado. ”

- Albert Hallado - Company Advocate

Under Armour Reviews

Customer Service - Good