Under Armour Reviews

1.8 Rating 310 Reviews

17 %

of reviewers recommend Under Armour

Company Reviews

Questions

Metrics

1.8

Based on 310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Under Armour resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 57% of reviewers feedback is Under Armour takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

81.58%

Industry Average

“ Bought UA Lockdown 5’s , went half size up as usual with any of my footwear as I had no feeling for over 12 years of being wheelchair bound so not having wiggle room would send them numb again so these were perfect 👍🏼 fitted a treat , look as the pictures and price was amazing 🤩, great delivery service 2 days . First class ”

- Adam Peach

“ Excellent service highly recommended ZASIMO,best online service and Quality products 👌 ”

- Dr.UroojGhauri

“ Slow shipping and lack of customer service. Received my items but took one month when it was supposed to take 7-10 days ”

- Joline

Under Armour Reviews

Customer Service - Good