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Terrible customer service and your guarantees mean nothing if your pressure washer breaks down after using it twice you have to pay to send a thing that heavy back yourself and then if you do repair it it comes back and then it breaks down again and then you would have to pay again absolutely big joke
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- Wayne
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What went wrong, too long to explain, in a nutshell the worst customer service experience in my 64 years!
Avoid this company like the plague!!!
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- Anonymous
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Terrible customer service, commit to refunds in writing then back track, terrible generator, used twice and broke, returned at our cost, "fixed" and sent back and was worse post repair than it was before we sent it back, how does a brand new machine have fault but more how does a repaired item leave their workshop dangerously faulty??? Insisting on repairing again even though I've made it so clear I want a refund, which they completely ignore and carry on.
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- Jennie Smith