“I would give it a 0 because they don't respond they have the worst customer service wouldn't recommend apart from that I posted my review on their website and they removed it they only want positive feedback not negative don't recommend at all”
Hello Abraham,
I can see that we replied to your 1st email, for the new questions please allow us up to 24h. To resolve the issue quickly you can connect to the live chat https://www.unlockboot.com/chat
We are online every day (including the weekends) From 3AM to 9PM EST
Your question was related to the delivery timeframe. I see that you purchased a Verizon iPhone XS Max unlocking service on March 10, 2020 @ 12:05am - the delivery of this service can take up to 14 days. So please allow us 3-4 business days to complete it.
Thank you so much for your patience,
UnlockBoot Team
“I brought my Galaxy S8 from Canada and tried to use it in UK. The device was region locked and asking fro a PUK. UnlockBoot unlocked it in less than a hour! I am very happy with this service. I definitely recommend the service.”
“I used this service to unlock my new AT&T Samsung Galaxy Fold using the USB method. They unlocked it very quickly and easily. They have excellent instructions and great tech support. I fully recommend this service.”
“I was very skeptical doing this with my $1000+ phone, however, I took a chance and I'm happy now. My Samsung Galaxy S10 on AT&T is totally unlocked now. I'm using it on Verizon without any issue. Good service and technicians to lead the way through everything.”
“AMAZING! I thought It's a scam but took the chance. I just purchased a Note 10+ on Sprint and was planning on using it on T-Mobile. Was about to give up hope. They unlocked it remotely in less than 10 minutes. Thank you!!!”
“THIS IS A JOKE!!! I PAID $29 AND THEY COULDNT DO IT BECAUSE IT WAS SPRINT. THEN THEY SAID OH WE CAN DO IT FOR MORE $69 MORE. THIS IS A FAKE WEBSITE. I WILL HAVE TO CALL MY BANK TO MAKE SURE THEY DONT WIPE MY ACCOUNT OUT. I SHOULD OF KNOW THEY ARE RUDE AND NOT PROFESSIONAL AT ALL AND THATS BECAUSE THEY ARE SCAMMERS ! NOT LEGIT AND THEY WILL TAKE YOUR MONEY!!!! CHECK OUT THE PICS OF THE CONVERSATION SUCH SCAMMERS! THEY ALSO DELETED THE TRANSCRIPT CURSING ME OUT”
Hey Gabriel,
Your IMEI 358820100024735 (Note 10) is Locked to SPRINT. So instead of selecting the Sprint/Verizon/Tmobile S10/N10 ($99) option you selected the ATT/Xfinity/Spectrum ($29) option.
After we checked the IMEI, we discovered that it's locked to Sprint. So you have to pay the rest if you want to get it unlocked.
This model can't be unlocked with code - so the only way to unlock it is to use the Remote USB Service which cost $99.
Since you refused to upgrade & pay the rest we refunded the $29 amount to your Visa card ending 7728 - refunded on Oct 17, 2019 01:52.
Here's your IMEI info:
IMEI Number: 358820100024735
Master Number: 358820100024735
Serial Number: R58M77KTV6X
DO Number: 8483309996(C310-0P)
Model Number: SM3N970UZWAXAR
Model Name: SM-N970U
Model Desc: D1
Warranty Status: Out of Warranty
Warranty Until: 08.03.2019
Manufacturer: Samsung Electronics Vietnam Thai Nguyen
Carrier: Sprint USA
Sold By: United States / 06 August 2019
Ship To: United States / 15 August 2019
Simlock: Locked
If you still want to unlock it please select the right option. Sprint/Verizon/Tmobile S10/N10 - the 9th option on the list.
Thank you,
UnlockBoot Team
“Worst experience I have ever had with any company. I was cursed repetitively for things I was given wrong instruction or phone wouldn't cooperate. At one point I was even called a re*ard! I have the entire conversation and even screenshot it for proof! Very unprofessional and highly recommend you DO NOT USE THESE PEOPLE!!!! And the phone still doesn't work now!!!”
