“THIS IS A JOKE!!! I PAID $29 AND THEY COULDNT DO IT BECAUSE IT WAS SPRINT. THEN THEY SAID OH WE CAN DO IT FOR MORE $69 MORE. THIS IS A FAKE WEBSITE. I WILL HAVE TO CALL MY BANK TO MAKE SURE THEY DONT WIPE MY ACCOUNT OUT. I SHOULD OF KNOW THEY ARE RUDE AND NOT PROFESSIONAL AT ALL AND THATS BECAUSE THEY ARE SCAMMERS ! NOT LEGIT AND THEY WILL TAKE YOUR MONEY!!!! CHECK OUT THE PICS OF THE CONVERSATION SUCH SCAMMERS! THEY ALSO DELETED THE TRANSCRIPT CURSING ME OUT”
Hey Gabriel,
Your IMEI 358820100024735 (Note 10) is Locked to SPRINT. So instead of selecting the Sprint/Verizon/Tmobile S10/N10 ($99) option you selected the ATT/Xfinity/Spectrum ($29) option.
After we checked the IMEI, we discovered that it's locked to Sprint. So you have to pay the rest if you want to get it unlocked.
This model can't be unlocked with code - so the only way to unlock it is to use the Remote USB Service which cost $99.
Since you refused to upgrade & pay the rest we refunded the $29 amount to your Visa card ending 7728 - refunded on Oct 17, 2019 01:52.
Here's your IMEI info:
IMEI Number: 358820100024735
Master Number: 358820100024735
Serial Number: R58M77KTV6X
DO Number: 8483309996(C310-0P)
Model Number: SM3N970UZWAXAR
Model Name: SM-N970U
Model Desc: D1
Warranty Status: Out of Warranty
Warranty Until: 08.03.2019
Manufacturer: Samsung Electronics Vietnam Thai Nguyen
Carrier: Sprint USA
Sold By: United States / 06 August 2019
Ship To: United States / 15 August 2019
Simlock: Locked
If you still want to unlock it please select the right option. Sprint/Verizon/Tmobile S10/N10 - the 9th option on the list.
Thank you,
UnlockBoot Team
“Worst experience I have ever had with any company. I was cursed repetitively for things I was given wrong instruction or phone wouldn't cooperate. At one point I was even called a re*ard! I have the entire conversation and even screenshot it for proof! Very unprofessional and highly recommend you DO NOT USE THESE PEOPLE!!!! And the phone still doesn't work now!!!”