Urban Natural Reviews

4.7 Rating 228 Reviews

93 %

of reviewers recommend Urban Natural

4.7

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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Get Answers to Your Questions

Ask a question and get answers from people who are customers of Urban Natural.

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

How do I contact Urban Natural?

Helpful Report

(2 months ago)

You can contact Urban Natural by Email, Telephone and Live Chat.

Helpful Report

(2 months ago)

95.65%

Industry Average

“ Urban Natural has a great selection of furniture. However, I do think they can improve their customer service! ”

- Anonymous

“ Urban Natural was great to work with. I was looking for a custom fabric from American Leathers to make pillows, and they were able to accommodate my request and ship the fabric to make my dream room come together. They have wonderful quality products and excellent customer service. ”

- Megan Robertson

“ I ordered two American Leather chairs through Urban Natural. The price was great--less than I could find anywhere else. I also received great service from Urban Natural staff (thanks, Christin!) to get a replacement when one of the chairs arrived damaged. I'm very happy with my chairs and with the way Urban Natural handled the situation to resolve it. ”

- Anonymous

Urban Natural Reviews

Customer Service - Good