Urban Online Apparel Reviews

1.1 Rating 123 Reviews
1 %
of reviewers recommend Urban Online Apparel
1.1
Based on 123 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 3%
Customer Service
Communication Channels
Email, Telephone
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514-549-9589

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Scam scam scam
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Posted 5 years ago
I'm guessing I've been scammed wish I looked at reviews
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Posted 5 years ago
fucking scam!!!!
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Posted 5 years ago
I wish i had seen all these reviews, same thing as everyone else, ordered one of those half price nike jackets after seeing it on facebook. (FUCKING FACEBOOK) been nearly 2 months and no reply, cant call, auto response from email, clearly a scam. I should have known. I left a negative comment on their facebook and they deleted it and blocked me. REPORT THEIR PAGE!
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Posted 5 years ago
Ordered a nike windbrraket jacked on October 21st still not received anything, basically the same as all the other reviews
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Posted 5 years ago
TOTAL SCAM DO NOT USE I've ordered 2 items from the Website after seeing an advertisement on Social Media. They sent 1 Item 3 weeks later that was the wrong size completely which i've returned and since heard nothing back from. Their phone number is out of service and no replies to emails or customer service lines. I've spoken with my bank and Action Fraud who said that I can claim my money back through my Banking Service after 30 days of no action
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Posted 5 years ago
Its a scam! They appear to be selling Nike windbreakers for half price... I placed an order on 24th Oct and still haven’t recieved anything and when looking at other reviews it seems that everyone who has ordered from them has the same issue. Please report their facebook page asap!!
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Posted 5 years ago
Made an order for a jacket at the beginning of October and have recieved nothing, and no response to my query emails, im guessing from other reviews this is a scam, or a company that has gone bust but is still taking orders and money! Avoid!
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Posted 5 years ago
I found their advertisment on Facebook and made two orders. And i din't receive any one of them nor my money back after more than one month now. I think they are a scam company and I will write de Facebook to ban them as no other people are victims of their scam and lies. Guenfoudi M
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Posted 5 years ago
Ordered a jacket on 18th October still haven’t received it & no replies to emails. It states on their website they are registered in the Cayman Islands but shipping seems to be somewhere in Europe then London is mentioned, definitely avoid!
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Posted 5 years ago
This is a scam. I order goods never recieved . Phone number is a London hotel. Emails never answered. Do not buy anything from them
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Posted 5 years ago
Paid for goods on 19 October - nothing received. Auto response to email saying payments were delayed, although they debited on the same day. Or emails are ignored, have tried tweeting, facebook etc but not possible to communicate with the company. Looking at reviews below this company is operating fraudulently
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Posted 5 years ago
Ordered and paid for a coat on the 12th October and still haven’t received it! It’s been nearly a month now and still waiting for it! What’s going on????
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Posted 5 years ago
I strongly recommend that everyone who has had a bad experience with Urban Online Apparel report them first to trading standards. I have done so. Also I strongly recommend writing bad reviews of them on their Facebook page. They will remove your negative comments soon after you post them and they will block you, but I encourage you all and those you know to do it nevertheless. I also recommend reporting them to Facebook as a scam and to pressure Facebook into removing their page. If enough of us do it we should see results. We cannot let these people get away with conning others!
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Posted 5 years ago
Ordered and paid for jacket in September, still not received! Emailed several times and receive same auto response. Tried phoning and can’t get through, message saying it is restricted. This is not right, now taking legal advice.
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Posted 5 years ago
Horrible Company I purchased my Jacket last October 20,2018 still have not received it, I sent an email and they have auto response saying that the payment was delay which is complete BS they charged my card the same day I purchase it. They also block me on their Facebook page. I just hope I still get the jacket.
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Posted 5 years ago
Urban Online Apparel are the worst experience I have ever had with online shopping. I ordered a jacket from them seven weeks ago and it still hasn't arrived. I have sent them three messages about it and have had zero response. They also have an 0900 number to contact them on which is obviously very high rates. Anyone who reads this review, please do not purchase from them! These guys are bad news folks. I am also going to report them to trading standards and I suggest that everyone else who has had a bad experience with them does the same thing!
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Posted 5 years ago
I ordered a Nike Windbreaker jacket October 4th. It is November 14th and still no jacket. It was suppose to be a birthday gift for someone special, but because it is taking sooo long to come, I had to tell that person I would give it to them (hopefully) by Christmas. I WANT MY JACKET. I PAID $50. I am NOT HAPPY. If I don't get my windbreaker soon, I will report the site and write more bad reviews because this is ridiculus.
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Posted 5 years ago
I ordered a Nike jacket over a month ago and still haven't received it. eMail confirmation of the order states 9-15 days standard delivery. Shipping confirmation states 10-25 business days for standard delivery (9-15 days priority shipping). I've email customer service to get an update on my order, I also pointed out how disappointed I was with their service. Straight away I got an automated reply from the CEO William Gravestone about delayed shipping of October orders and I can get 50% of my next order.....what a joke I'm not ordering anything until I receive my current order, in fact I'm starting believe it's a big online scam! On Line Urban Apparel, you have taken my money so please deliver the goods!
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Posted 5 years ago
Urban Online Apparel is rated 1.1 based on 123 reviews