USC Reviews

3.6 Rating 37,486 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does USC deliver? How long does USC take to deliver? Does USC deliver on time? How is accuracy and good condition of items delivered by USC?

Returns

How is USC returns process?

Customer Service

How can I contact USC? How quickly does USC resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of USC.

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

How is USC returns process?

(6 months ago)

Greater than 65% of reviewers feedback is USC returns process could be better.

(6 months ago)

15.25%

Industry Average

“ Ordered lots of things online (a good few hundred) and expected deliveries and returns to be free like lots of other sites i’ve used. ”

- Ali

“ Also they do not pay for returns even if it is their fault. ”

- Anonymous

“ Terribly unhelpful and slow responding customer service. Also they don’t offer free returns. ”

- Anonymous