GEO Credential Services Reviews

Name: GEO Credential Services
Address: 6510, Polaris Drive, 6510, Polaris Drive, Laredo
Rating: 4.46

4.5 Rating 1,268 Reviews

87 %

of reviewers recommend GEO Credential Services

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4.5

Based on 1,268 reviews

Customer Service
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About GEO Credential Services:

GEO Credential Services provides credential evaluation and certified translation services for the leading law firms, universities, and individual customers.

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GEO Credential Services 2 star review on 16th October 2025

Princess

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give it ZERO stars, I would!!! I paid GEO Credential Services $134 on June 29, 2024, for an evaluation of my Greek university degree, including translation and shipping. Their written confirmation stated a turnaround of 9–11 business days once all required documents were submitted. They also told me that the documents I had supplied would be sufficient. I trusted that timeframe because I needed the documents for a deadline. By September 2024, I had not received the evaluation, and my deadline had already passed. Only after I contacted them did they send me an electronic report, claiming that they had previously notified me in July. I had not received that notification. The report raised concerns about how my four-year university program and qualification were described. I identified the disputed wording and inconsistent terminology in writing. As a speaker reviewing documents concerning my own degree, I found the experience deeply disappointing and lost confidence in the accuracy of their work. GEO acknowledged my correction request and said their team would review it. They explained that they would mail the documents after I approved the corrected version. I never received a corrected version to approve, and I never received the hard-copy documents. I stopped following up after their final reply, which left the promised correction process unresolved. As of October 3, 2026, more than two years after payment, this remains unresolved. An electronic report containing wording I disputed, received after my deadline, did not fulfill the purpose for which I paid. Based on my experience, I strongly advise prospective customers not to send this company money or entrust it with important academic documents. If accuracy, reliable delivery, and meaningful follow-through matter to you, I would look elsewhere. I would not use GEO again. GEO Credential Services: I am publicly requesting a full refund of my $134. Please have a manager review my original order Customers should not have to repeatedly chase a paid service, identify problems themselves, and then remain without the corrected documents they were promised.”

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“Esta es la segunada vez que mando hacer una traducción con Geo Credencial services y han hecho un excelente trabajo son atentos y responde de inmediato. yo lo recomiendo muchos, la semana pasada se lo recomende a una coworker para la traducción de su título de la secundaria. gracias y seguire confiando en ustedes.”

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“It’s been over 3 months I have paid 200 dollars. They keep ghosting me, very sad I just want a refund because they said they can’t complete the service.”

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“Do not work with this company. I provided all of the paperwork they requested, and it was approved and moved on to the next step. After that, they claimed they could no longer assist me because the paperwork was supposedly incorrect. Despite the fact that they had already approved the documents, they are now refusing to issue me a refund. I have repeatedly tried to contact them, but they have stopped responding altogether. I paid nearly $200 for a service I was unable to receive, and they have taken no responsibility for the situation or offered any solution. The lack of communication and professionalism has been extremely frustrating. Based on my experience, I would not recommend this company. Think twice before paying for their services.”

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“NICE SERVICE DOCUMENT LEGALISATION SERVICES”

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“SCAM ALERT. Do not trust these people with your important documents. I paid an extra $75 for "Rush" 1 Business Day Translation and I received the documents with my name misspelled, I immediately asked them to correct the spelling of my name, called and sent multiple messages and I keep getting responses from ai agents. because of them I have missed a very important appointment and now I have to pay another $300 for a legit company to translate my papers. I have attached a screenshot of the ai messages that I keep getting from them. Please beware!”

Helpful Report

“Mi experiencia personal fue excelente, My experience with GEO Credential Services has been very good. The evaluation process of my credentials was clear and professional. The team provided useful information, answered my questions and kept me informed during the process. I really value the seriousness and commitment with which they work, especially for those of us who need to validate studies carried out in another country. I recommend GEO for its professionalism, customer service and efficiency.”

Helpful Report

“Here is a sharp, professional version of your review: ⸻ I am very disappointed with the quality of service provided. The company does not appear to be using qualified human translators, nor do they seem to properly review the work before delivering it to clients. As someone who is bilingual, I was able to identify numerous translation errors. If I were not, these mistakes would have gone unnoticed. When I first reviewed the document — despite being extremely busy — I immediately caught an error, which they corrected. However, upon reviewing the revised version, I found another mistake. This back-and-forth continued 2–3 more times before the translation reached an acceptable standard. This level of quality control is highly unprofessional and not what one should expect from a translation service.”

Helpful Report

Hello Steeve, I’m sorry for the disappointing experience with the translation quality. We take your feedback seriously and will review our QA process to ensure proper review and accuracy before delivery. We will also reinforce final checks to prevent repeated errors. Please provide your order number or quote ID so we can address this promptly, review the specific issues you noted, and arrange a dedicated reviewer to ensure accuracy in the final version. Kind regards, Team GEO Credential Services

“Thank you”

Helpful Report

Hello, I’m sorry to hear you’re not satisfied with the service. We take your feedback seriously and want to make this right. Please share your order number or quote ID, and a brief description of the issue so we can review promptly and address it with the appropriate team. Kind regards, Team GEO Credential Services

“Security guards here violate the law and Geo does nothing about it. This place is corrupt.”

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“I had to cancel because I needed to confirm the type of evaluation I need to submit. I literally just placed the order and they charged $25 for the cancellation.”

Helpful Report

Hello, I’m sorry to hear you had to cancel and were charged a cancellation fee. This isn’t the experience we aim for, and I’d like to investigate and resolve this for you. Please share your order number and any cancellation details so we can review the charges and, if applicable, arrange aAdjustment or refund. Kind regards, Team GEO Credential Services

“Best service”

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“Very impressive”

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“Got an expert letter that was useless as it did not provide enorme information nor added anything to my process”

Helpful Report

Hello Diogo, I’m sorry to hear that the expert letter didn’t provide the information you needed. We value your time and aim to deliver actionable, comprehensive results. Please share your order number or quote ID, and any specific details you expected to be included. We’ll review your case promptly and provide an enhanced, more informative letter. Kind regards, Team GEO Credential Services

“Do not hire their services, they made a mistake in my documents and now I have to pay for them to correct their mistake. Terrible service”

Helpful Report

Hello William, I’m sorry to hear about the mistake and the resulting cost you’re facing. This isn’t the experience we aim for, and we want to make this right. Please share your order number or quote ID, along with a brief description of the document correction needed. We’ll review the issue promptly, address the error, and arrange any necessary corrections or a refund if applicable. Kind regards, Team GEO Credential Services

“I prefer to send me in the mail a physical copy NOT soft copy. To be printed on a special type of paper. Thanks”

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“easy and fast”

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“GEO credential service (GCS) has very poor quotation capability. GCS sales suggested the $249 for academic credential service. After payment, GCS changed word and asked to pay $348 more to proceed the service. Even I tried to cancel, GCS asked the $70 as cancelation fee.”

Helpful Report

Hello Youjong, I’m truly sorry for the confusion and the experience you described regarding pricing changes and the cancellation fee. This isn’t the service we aim to provide. Please share your order number or quote ID along with any screenshots or details of the quoted price and cancellation charges. We will review your case, address the pricing discrepancy, and discuss any possible refund or adjustment. Kind regards, Team GEO Credential Services

“A mexican barely speaking english had me on the phone for more than 30 minutes trying to explain what she uses to validate a foreign degree. She never heard of CFR ever before, which was completely shocking. It's a scam. Do not use their services.”

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“This is NOT an accredited evaluation agency. I paid for their services and none of the employment and educational companies accepted their credentials! Such a waste of time and money.”

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GEO Credential Services is rated 4.5 based on 1,268 reviews