“
Ahsan Ejaz helped us port our number to activate a new line as well as cancel an accidental account creation and get a refund.
”
posted 1 year ago
- KC
“
Not only did she fix the problem, which involved a credit card charge refund, but she also called me back to make sure everything was working well.
”
posted 1 year ago
- Robert Tinker
“
So I wanted to update my phone plan, and the system was having some difficulties with accepting that. I contacted the support through the chat and they were very helpful. Thanks to Omema for fixing my issue, and giving me a refund for an automatic payment that went through when I did not want it to.
”
posted 3 years ago
- Anonymous
“
I snoozed my account and came back to restart service on the same day. I connected with US Mobile customer service through their Live Chat option. I requested a refund for the amount that is charged to snooze the plan since I was restarting service the same day. They were able to refund the amount and did it while we were on the chat. Representative (Haris) was great and very helpful. Thank you US Mobile!
”
posted 3 years ago
- Anonymous
“
Can’t speak for the phone plan itself as I haven’t had a chance to use it, but Omema helped me process a refund fairly quickly.
”
posted 3 years ago
- Anonymous
“
Customer service is so helpful and the are kind patient and fast every issue I have had they have fixed for me very very quickly the prices are reasonable and I love the mix and match plans and how easy it is to add data minutes and texts during the month when you have run out they have me my refund and they were fast about getting it back the service is just as reliable as all of the other carriers out there
”
posted 4 years ago
- Jessica Lee Bowen
“
issued a refund for a referral code I forgot to enter. Service seems good so far.
”
posted 5 years ago
- Paul Nicholson
“
Super fast and amazing customer support (via email), got a refund in a few minutes. Great tips on how to keep my number alive while staying temporarily abroad. I was in touch with
AbdulRafay Moeen and Hammad Ahmad. Many thanks to them
”
posted 5 years ago
- Anonymous
“
I am happy to receive a partial refund on the plan that I only had for five days before I upgraded to a new plan that is more expensive.
”
posted 5 years ago
- Anonymous
“
Quick refund on an order made by mistake.
”
posted 5 years ago
- Anonymous
