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US Mobile Reviews

4.8 Rating 2,624 Reviews
A-
Happiness Grade
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,\n15th floor,\nNew York

A-

Customer Service - Good

88.66%
Industry Average
If you’re looking for a reliable and affordable cell phone plan backed by exceptional customer service, I highly recommend US Mobile.
posted 1 week ago - Miriam
I’ve been with US Mobile for about three years now, and overall I’ve been very happy with the service.
posted 1 week ago - KKenui
Alfred and Jessica chose honesty over assumptions. They used this service for phone transparency. WhatsApp account access was explained. Facebook security checks were done calmly. Their iPhone settings were reviewed. Both partners agreed to every step. No secret surveillance occurred. Alfred felt relieved. Jessica felt more confident. A mature solution for couples.
posted 3 weeks ago - Bobby Newman
Alfred and Jessica chose honesty over assumptions. They used this service for phone transparency. WhatsApp account access was explained. Facebook security checks were done calmly. Their iPhone settings were reviewed. Both partners agreed to every step. No secret surveillance occurred. Alfred felt relieved. Jessica felt more confident. A mature solution for couples.
posted 3 weeks ago - Bobby Newman
I had to cancel an old line in order to add a new one. The chat assistant, Shahmeer, was extremely helpful, checked to see if I only needed a new plan, and took care of the line deactivation immediately. Once again, great customer service from US Mobile. The prices and services are great, as well. Month to month or for a discounted annual rate with a ton of options to customize your plan to what you do or don't need. Thanks!
posted 1 month ago - Patrick
The best customer service I have ever had. I previously dealt with a big name company and never did I feel like a valued customer. Now I know I am important, thank you US Mobile! Today the rep who assisted me with some account and service changes was like a breath of fresh air. Solved my issues and left me delighted. Would recommend US Mobile every time!
posted 2 months ago - Nina Petroff
US Mobile used to be good, now they dont respond in a timely manner to customer service needs
posted 5 months ago - Jerry
Does my service with US Mobile work the majority of the time? Yes.
posted 7 months ago - Chris
Excellent customer service by Akhar Hussain(sp) who spent quality time with me to interface the internet drop, walking me thru necessary steps for reconnection. His brilliant maneuver reconnected the internet without hesitation.
posted 1 year ago - Carolyn Walker
I'll suggest you contact the Nitrocrackhub if you need the service of a legit professional hack team.
posted 1 year ago - Jamie Olivier