US Mobile have a Customer Happiness Grade of A-. Customers love their prices and customer service and are happy with their refunds.
“
While every US Mobile plan offers incredible value for the price, what truly sets the company apart is its outstanding customer support.
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- Miriam
“
Aizaz Khattak Was my customer rep who helped me. He did a great job and resolved my complicated issue. I love Us Mobil! Great price for good service.
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- Thea B’ey
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The price is also pretty right.
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- Alyssa T.
“
Ahsan Ejaz helped us port our number to activate a new line as well as cancel an accidental account creation and get a refund.
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- KC
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Not only did she fix the problem, which involved a credit card charge refund, but she also called me back to make sure everything was working well.
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- Robert Tinker
“
I snoozed my account and came back to restart service on the same day. I connected with US Mobile customer service through their Live Chat option. I requested a refund for the amount that is charged to snooze the plan since I was restarting service the same day. They were able to refund the amount and did it while we were on the chat. Representative (Haris) was great and very helpful. Thank you US Mobile!
”
- Anonymous
“
Customer service related it was because I'm in a weak cell reception area which I don't buy because TracFone had no issues with it.
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- Sherman
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I've been using cellphones since I was 17 and im 53 and I've never since such a superior service, most wouldn't understand the technology, but when they do 99 percent will change to US Mobile, US Mobile service and features are unmatched.
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- Kerwin
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I am extremely satistied with the service I received.
Their team was attentive and very responsive from start to finish.
I would not hesitate to recommend them to anyone in need of professional and dependable support.
”
- Javier Perriero
