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US Mobile Reviews

4.7 Rating 2,643 Reviews
94 %
of reviewers recommend US Mobile
4.7
Based on 2,643 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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“To hum it may concern I would like to thank you for your service ever since I have joined your service I have been treated great and with respect by all of your team today Kamil K. helped me and he was very helpful your service is the best for me I'm a Captain on a ship and I'm in India at the moment when I have been out of the country your plan allows me to reduce my plan and still keep my phone number without the high cost of regular cell phone services this is the most important to me once again I want to thank you and your team for the service and support you have given me Claud Cox”
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Posted 6 years ago
“I have had excellent customer service each time I've set up family members on an account. From asking several questions before switching providers to the actual account setup. I appreciate the availability of 24/7 customer service. This evening I worked with Kamran S. to complete another account setup and he was prompt and professional. The availability of plans that allow purchasing minutes only is wonderful and a blessing for my parents, who only want phones for talking! No texting, no data, just plain and simple talking!!! This also is a savings for them monthly by not paying for services they were never using. The ordering and delivery of the sim kits went very well and I received them within 2-3 days using standard delivery. Thank you for being a great business to work with!”
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Posted 6 years ago
“Good, affordable service. Prompt and knowledgeable custom service. Always been taken care of by customer service, including Kamil Khan. Keep up the good work.”
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Posted 6 years ago
“The customer service is superb! Their online representative, Mr. Kamil Khan, solved my problem in a heartbeat in a kind and professional manner. Good job guys!”
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Posted 6 years ago
“Their costumer service is nothing less then amazing”
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Posted 6 years ago
“cheap and easy”
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Posted 6 years ago
“Mr. Kamil Khan provided prompt and courteous service. He was helpful and patient. Thanks a lot!”
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Posted 6 years ago
“Awesome customer support.”
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Posted 6 years ago
“Kamil Khan was excellent in assisting me with my issue, Thank you Us Mobile”
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Posted 6 years ago
“This is a good, solid, low-cost, high value cell phone service. Customer service is really excellent and they get things fixed when needed (my most recent was a new activation with Kamil Khan, very helpful indeed). I run two business lines and two personal lines through US Mobile and it works great. I highly recommend this service - ADH”
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Posted 6 years ago
“First time using the customer support via chat. Solved my problem and answered questions in a helpful way.”
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Posted 6 years ago
“Kamil Kahn knows his stuff when it comes to service! Excellent plans... GREAT RATES!!! No Contracts!”
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Posted 6 years ago
“They were able to help us get our service changed over on iPhone 7.”
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Posted 6 years ago
“Great rates and customer service. Free top ups!”
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Posted 6 years ago
“Excellent customer service! Highly recommended! only US phone numbers can do the calls.”
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Posted 6 years ago
“After many failed attempts at having reliable phone service in my area, US Mobile seems to be the company I need. Aaron Wylie, "customer service king", made sure my phone was compatible and made everything for purchase easier by providing a link as well as an explanation beforehand. I knew when I reached someone named Aaron I would be in good hands...that's my son's name also! Aaron's are great people! Thanks US Mobile for making a way for everyone to have dependable cell phone coverage!”
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Posted 6 years ago
“Kamran S. from support team was amazingly helpful! Over 1 hour chatting he fixed my problem . Thank you!”
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Posted 6 years ago
“Yasir bent over backwards to help me get set up, even with my zillion or more questions. Thank you, US Mobile”
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Posted 6 years ago
“They are one of the cheapest unlimited data MVNOs around. Customer service is very easy to deal with and will fix your problems incredibly quickly (Shout out to Aaron Wylie for the back end support). Verizon network with the Super LTE sim has very good coverage. Customer service really does respond in seconds.”
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Posted 6 years ago
“Aaron Wylie was extremely patient, helpful, and understanding. If all US Mobile's employees are as good as Aaron, I'm looking forward to using this network for many years. Thank again Aaron!”
Helpful Report
Posted 6 years ago
US Mobile is rated 4.7 based on 2,643 reviews