“
(1) The energy price is competitive and (2) I had a good follow-on on my request to change the address of the energy supply. However, there are also some negative points: (3) continuous attempts to increase the direct debit above the actual energy consumption; and (4) huge waiting times to talk to customer service
”
- Anonymous
“
The customer service has been outstanding and really helpful when I switched and then moved house.
”
- Emma
“
Great service ..change over happened when it was due to...not like my last 3 moves of suppliers.
So far no complaints only had to phone once and got through quickly.
My impression is of a well run and professional service and have no trouble understanding and using their website.
Pleased with my choice as it was the cheapest fix deal.
”
- Anonymous
