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UTV Headquarters Reviews

4.6 Rating 1,799 Reviews

92 %

of reviewers recommend UTV Headquarters

Company Reviews

Product Reviews

4.6

Based on 1,799 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

UTV Headquarters 5 star review on 3rd August 2021

Cornelus Van Greunen

UTV Headquarters 5 star review on 3rd August 2021

Cornelus Van Greunen

UTV Headquarters 5 star review on 4th May 2021

UTV Headquarters 5 star review on 24th April 2021

Daniel C Butcher

UTV Headquarters 5 star review on 24th April 2021

Daniel C Butcher

UTV Headquarters 5 star review on 24th April 2021

Brea VanBriesen

UTV Headquarters 5 star review on 23rd April 2021

124

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m not sure so far. I ordered gun rack, paid for it thru Amazon, that was one of your options but after being notified that order was complete & thank you, I have several more like 3 different emails telling me to complete my order????? I went to cart and it was empty. I sent order number to you twice and this is the only response that I have had..... the system Aldo charged me 9.95 flat rate shipping when website clearly stated free shipping on orders over 100.00 ???? Very confused. I have not received my order so now I’m really confused by this below....... who delivered it. Your company should know where it’s at! Herman Page”

Posted 2 years ago

“Made an order. One item was on back order. Need to figure out how to make items unavailable to select.”

Posted 3 years ago

“The product was listed twice on the web site. One had the right price the other was twice as high in cost. You didnt know if you were buying two or one bracket and two were needed for a gun rack. I sent an email hoping to resolve before the order was executed to no avail. The response to the email was two brackets came with the order and I was charged the higher price which was wrong as the brackets came in a pair. It took a follow up call to get a refund for the right price.”

Posted 3 years ago

“I never received an order conformation, I had no clue if the 3 boxes I received was a complete order.”

Posted 3 years ago

“products are not accurate detail fitment.”

Posted 3 years ago

“The description for the Grizz Tek kits for Polaris General was very ambiguous.”

Posted 3 years ago

“Well, I ordered 2 items. One was shipped promptly and is due to arrive tomorrow, 5 star performance. The other has not shipped and no word from UTV HQ and no clue what is going on, zero performance. So, 2.5 out of five so far.”

Posted 3 years ago

“I placed an order a week ago and still no sign of it and and no wordfrom you as to when it will be delivered.”

Posted 3 years ago

Hi Lynn, Tracking was sent to the email address that was provided on Friday the 19th, 2 days after your order was placed. Thank you

Posted 3 years ago

“I still have not received any shipping info, or an estimated delivery date.”

Posted 3 years ago

“No est. delivery date”

Posted 3 years ago

“very hard to find what you are looking for, it is like you are pushing stuff on us, but not figuring out how to actually order something”

Posted 4 years ago

Hi Joel! We have two easy ways to find what you are looking for, you can put in your year, make and model and it will pull up everything that fits it. Or you can go to the product you are looking for and then click on your vehicle. If you need further assistance you can always give us a call!

Posted 4 years ago

“Communication has been minimal. No acknowledgement of purchase or shipment.”

Posted 4 years ago

Hi Brad! Your order was placed over a weekend so it got processed right away Monday morning, as we are closed on Sat/Sun. Everyone receives a confirmation email so please check your junk/spam folder if it was not in your inbox. You will receive tracking for the shipments as soon as it ships out. If you have any other questions please feel free to give us a call! Thank you!

Posted 4 years ago

“I ordered a Gated shifter the other day and don’t even know when it’s coming. I never got an order confirmation email..... all I got is a screen saying may order was complete. This site could be spam for all I know and I could be out of $360. Just sayin”

Posted 4 years ago

Hi Mark! Your order has been received and processed. Unfortunately sometimes our emails go to spam folders, we are trying to get this resolved.

Posted 4 years ago

“Not getting any updates on delivery don’t even know if it shipped”

Posted 4 years ago

“I placed the order on the 5th, an this is the only e-mail I have received. Please let me know what the statis of my order is.”

Posted 4 years ago

“I can't get in to your web site Thing about more purchases”

Posted 4 years ago

“I ordered a while mount and have heard nothing”

Posted 4 years ago

“This is our first purchase and not impressed so far. No confirmation or communication regarding ETA and I cannot find away to track shipping on the website”

Posted 4 years ago

“The wrong bolts were sent for the UTV roof. I live in a remote location and had to travel two hours round trip to get the correct bolts.”

Posted 4 years ago

“I wasn't advised that it would take 7 days to have my order shipped. I didn't find out until I had to call to find out where my order was.”

Posted 4 years ago

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UTV Headquarters is rated 4.6 based on 1,799 reviews