“Very friendly and helpful staff offering a great personal service. Fantastic range of high quality backpacking gear- you can tell a lot of thought and consideration has been given into the products they stock. Dispatch and postage has meant parcels have always arrived next day.”
“I currently live in Kazakhstan and made an order to be delivered to myself here. The service with Valley and Peak was excellent.
They sent my parcel by UPS which was fast and efficient.
Communication with Jim was excellent.”
“Good quality item and it arrived quickly, well packaged, kept informed and they even put some skittles is which was a nice touch. I’ll definitely be using Valley and Peak again”
“I contacted Valley and Peak simply to ask where I could get some small sticky things as part of the locking system for inflatable pillows. I was willing to pay (if they weren't too expensive!) but they simply asked me for my details and sent me some in the post. This is A* service. You have to applaud this. It's made me tell all my friends about them and I have recommended a few other products that they sell. It's made me buy a couple more things also. A small act of kindness really goes a long way!”
“Valley & Peak set the standard of what customer service should be. I am in no doubt whatsoever, that every-single-£ you spend with them is greatly appreciated, from your very first order through to your thirty-second order.
I've never felt so valued, as a customer, than I do when I shop at Valley & Peak.”
“Awesome service - Jim was really helpful, kept me informed and shared my excitement for camping quilts - which is the best thing ever and I love it!!! Many thanks - you guys are awesome 😎”
“Despite a hiccough with the ordering system, Jim was excellent and very helpful. I had been a bit worried about ordering something glass online, half-expecting a box full of shards to turn up on my doorstep, but it was really well packaged and in perfect condition. Very pleased.”
“Excellent selection of well regarded manufacturers and products, some are hard to find niche items, to have them in one place shows these guys know the products and what to sock.”
“Excellent service, had purchased a sleeping mat which had a fault and Valley and Peak were really helpful and arranged for immediate replacement. Will continue to purchase all my camping gear from Valley and Peak.”
