“I’ve made a number of purchase from Valley and Peak and the reason I keep returning is twofold - I’ve always experienced unparalleled customer service and the products they sell are always excellent quality. For me, I will not return to any company that doesn’t give decent service - and I have found V&P to be outstanding - rapid responses to communications and they always despatch purchases promptly.
Definitely one of my preferred suppliers especially as I believe their pricing structure is reasonable.”
Thank you very much for your five-star rating of Valley and Peak, Chris! We really appreciate your loyalty as a customer. We're glad to hear that you always receive exceptional customer service, excellent product quality, prompt shipping, and reasonable pricing from us - it encourages us to keep up the good work! It's customers like you that make Valley and Peak what it is today. Thank you as always! All the best, Jim
“Bought these as a winter mitt,asked to have the fold back version as there handy for night photography work,excellent well made.ordered them in specially and quickly
Excellent kit
EE Torrid fold back mitts. There sized big”
“Found latest version of my recently lost trusty 2001 MountainSmith ‘bumbag’ had just been released in USA last December - the Day Evo Lumbar Pack - found 1st European consignment was in transit to V&P - who immediately responded to my enquiry, agreed to order my colour choice in the next consignment for the following week, arrived in time for Christmas Day. Great service - highly recommended!”
“Valley and Peak have been great and happy with availability of stuff not as many UK places carry. Fast postage and great service means recommend to family/friends as well as plan on using again for future purchases myself.”
“Have to say, great customer service, always respond promptly to enquires and delivery quickly. Good prices too. Great outdoors shop. Highly recommended”
“First purchase. And all went very well from initial order to home delivery. Arrived very soundly packaged and in line with expected delivery date. Product (OR leg gaiters) is great. Only used once so far, but I'm sure will serve me well for many hikes / years to come.”
“Valley and Peak introduced me to lots of great kit over the years, especially Mountainsmith Tour and more recently Day waist bag. The customer services were outstanding, keeping me informed about the ordering and delivery of stock, to the final purchase and delivery of the item. Thank you.”
“By far one of the best outdoor suppliers I have used. I found them by chance looking for an online product review for tents, and I was pleasantly surprised by the quality website. They have knowledgeable staff and they only sell some of the best quality gear on the market. It's a family run business, so they don't sell any old gear, they sell tried and tested products. If they recommend it, it's most likely to meet your exacting needs. They are more than just online suppliers, they are passionate, enthusiastic and knowledgeable about the products they sell. Quality outdoor gear at market competitive prices. I would definitely recommend Valley and Peak. Especially if you are in Louth it's THE place to go.”
“Simply amazing company to deal with! Competitive prices for the best gear, fast reasonable dispatch times.
I cannot praise this firm enough, they even sent me a Christmas gift as a thank you for my custom. Imagine how please I was when
I received it unexpectedly.
Thank you”
“After looking around for a side sleepers winter sleeping bag Valley and Peak had by far the best price and delivery. It came 3 days later, tracked 48 hrs via my postie, safely and responsibly packaged. Sound advice on the website and clear information. Very delighted”
“I’ve enjoyed buying from Valley and Peak. A very considered approach to all their products. Availability is good and they seem to restock regularly. Ordering is easy and they have dispatched all my orders quickly. If there’s something you want, but don’t need it urgently, the sales and offers are often generous, so it can be worth waiting. Some of the gear can seem
expensive, but this is because they are importing US stock without a distributor.”
“I ordered a small cap which was delivered in a box which was far too large, when it arrived the box was damaged and open. Luckily my cap was not damaged but if a bit more care with packaging - maybe something to pad the box out - or a smaller pack this would have been avoided.”
