“Have bought a few items from Valley and Peak and can definitely recommend them! Bought an enlightened equipment quilt and had a few questions, but customer service was fantastic and answered everything. Very happy with them and when I'm after new gear or food, first place i look is their website!”
“I was very happy with the items I received. Valley & Peak offered very competitive pricing and their website was easy to use and displayed the information I wanted. I specifically liked how visual the weight of items were as well as their temperature ratings.”
“Brilliant service. Same day reply to a question I asked, price was clear when I ordered my item. I was able to track my item once it was in the postal system. I am a happy customer”
“They have a good range of kit that isn't always easy to buy in the UK at very competitive prices. There's other companies who do similar but for me, it's customer service that sets Valley and Peak apart from the others.
Good kit is expensive, if it goes wrong, Valley and Peak have your back and will do what they can to support and sort it for you. They have been brilliant for me on multiple occasions.”
“With a wide range of gear to choose from and at competitive prices, Valley and Peak are one of my go-to websites for kit. Comms and delivery have been great, and with a free bag of skittles in every order, what’s not to love?!”
“Great service - purchased a tent and inflatable mat - would have been 5 stars but tent arrived without seam sealer as advertised, contacted V&P and told they didn’t have any in stock. No offer of sending me a tube when re-stocked just advised me to contact Nortent. Just a little lack of customer response having spent a lot of money. Hence 4 stars.”
“I can’t recommend Valley and Peak enough! They have become my go-to online store for all my outdoor gear needs. Whether I’m looking for lightweight backpacking essentials, high-quality clothing, or reliable accessories, they always have exactly what I need.
The product selection is top-notch, featuring trusted brands and well-curated gear that’s perfect for any adventure. Their website is easy to navigate, and the detailed product descriptions help me make informed choices. Plus, their customer service is outstanding—friendly, responsive, and always willing to help with any questions.
Shipping is fast and reliable, and I’ve always been impressed with the quality of everything I’ve ordered. If you're an outdoor enthusiast looking for a trusted online retailer, Valley and Peak is the place to go!”
“I find the service at valley and Peak excellent, the item purchased arrived in good time, well packaged and not damaged in any way . I am a member of The British Mountaineering Council with whom I get some discount with other retailers so it would be great if I could get the same with Valley and Peak”
“Excellent customer service and very quick delivery. Fantastic selection of products from some of the best outdoor brands. Anyone who sells Suunto and Fjällräven is perfect in my eyes!”
“Outstanding service every time. Customer service team always available for advice or sizing and flexible re delivery options. Also huge variety of gear and now selling Fjällräven. A very happy customer.”
