“The item (Farpointe Sun Cruiser) is from astounding quality. Really glad to have bought it and so excited to use it on my next hikes.
I don’t know how often Valley and Peak sells internationally (UK to The Netherlands). But I would have liked it if they where more transparent about additional costs when delivering between UK and Europe. That’s the one and only reason why I’ve rated 4 instead of 5.
Thanks for the awesome product!”
“Would I say I’m a regular customer? No, but they have been always incredibly helpful and sorted me out and first look to buy from online for any hiking and camping gear”
“I can't speak highly enough of the team at Valley and Peak. Their communication was excellent, led by Luke, whose replies were always responsive and accurate.”
“So my DPD delivery never arrived because DPD are next to useless and if you want something delivered then please use another company. I contacted Valley and Peak and I immediately received a full refund. So my experience with Valley and Peak was excellent, despite never receiving the goods.”
“Exceptional customer service when I received wrong item...correct one shipped out straight away. From first order communication was great with regard to delivery, easily able to track parcel. No hesitation in using again.”
“Fantastic service, received wrong size socks, a replacement pair sent straight away and received next day before I've even had chance to return the wrong pair”
“One of my absolute go-to companies for specialist outdoor gear. I spend most weekends outdoors, and it’s great to have companies like Valley and Peak offering a wider range of high-quality kit that you simply don’t find in the usual high-street chains.”
“Excellent customer service, my Lone Peaks were delivered in recyclable packaging and there was a small bag of skittles, what I thought was a beautiful touch. Thank you
Delivery updates and they arrived very quick. I would defo buy from Valley and Peak again
My Lone Peaks are so comfy with a wide toe box I cannot wait to go hiking the White Cliffs of Dover”
