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Vape UK Reviews

4.8 Rating 11,288 Reviews
96 %
of reviewers recommend Vape UK
Company Reviews Product Reviews
4
 Questions Metrics
4.8
Based on 11,288 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vape UK Reviews
Visit Website

Phone:

01273 964252

Email:

info@vapeuk.co.uk

Location:

Vape UK, Unit 2a Victoria Trading Estate, Victoria Road, Brighton
Portslade
BN41 1XQ

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Reece Batchelor
Verified Buyer
“Vapeuk is always good and reliable.”
Helpful Report
Posted 1 month ago
David Free
Verified Reviewer
“Placed many orders and never had an issue, very helpful customer support and prices very competitive.”
Helpful Report
Posted 10 months ago
Oleg Stathopoulos
Verified Buyer
“Great shop and nice website. Orders always arrive on time no issues yet.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Really great service I order by 7pm and come the next day and all tracked great efficient service and you can earn points.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Easy to use. Great loyalty points and response when things (rarely) go wrong.”
Helpful Report
Posted 2 years ago
Virgil Atkins
Unverified Reviewer
“thank you for your service and fast delivery”
Helpful Report
Posted 2 years ago
David Carroll
Unverified Reviewer
“Reasonable price, excellent quality!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“When you order good but 2 times I've dealt with them and order is short this time I ordered 5 nic shots and 2 120mil juice what came thru my door 5 nic shots tried to ring them phone kept being cut off.”
Helpful Report
Posted 2 years ago
Abby Marchington
Verified Buyer
“Fast delivery and service, good selection, always genuine puff bars!”
Helpful Report
Posted 2 years ago
Junior Hamilton
Verified Buyer
“It is quite hard hitting but incredibly soothing. The CBD is not that potent though but that might be the result of it being broad spectrum. I used it with my vapepod from meetharmony but I had to engineer a pipe to poor the e-liquid into my vapepod because vapeuk's nozzles are too thick.”
Helpful Report
Posted 2 years ago
Scott M
Verified Reviewer
“10/10 customer service from Michael.”
Helpful Report
Posted 2 years ago
Sophie Andrews
Verified Buyer
“I really love elf bars and used them for a while. I’ve noticed the current one I have is very weak, almost faulty. I haven’t had one like this before, guessing it’s a one off but I have been disappointed by it.”
Helpful Report
Posted 2 years ago
Joshua Jones
Verified Buyer
“Great service and always get what you order and the chocolate they give you in the parcel is a nice touch”
Helpful Report
Posted 2 years ago
Jonathan Connon
Verified Buyer
“Good quality and good value liquids”
Helpful Report
Posted 2 years ago
Jake Bushnell
Verified Buyer
“Great shop, good help and great products”
Helpful Report
Posted 3 years ago
Robert Silcock
Verified Buyer
“You are offering a Great service”
Helpful Report
Posted 3 years ago
Leigh Silcock
Verified Buyer
“Good products, speedy delivery. Only problem is stock availability. There seem to be a lot of flavours sold out.”
Helpful Report
Posted 3 years ago
Lennon Reed
Verified Buyer
“Good product”
Helpful Report
Posted 3 years ago
Emma
Verified Reviewer
“Terrible customer service, I contacted them as all 15 coils burnt out within a day. Michael asked me loads of questions about vaping style, juice, settings, priming etc. Then wanted original packaging to help them contact their supplier. Emails back and forth and eventually said I should have kept the boxes and basically, tough!! Absolutely unbelievable, I will NEVER use this abysmal company again.”
Helpful Report
Posted 3 years ago
Hi Emma, Sorry to hear you feel this way, as with any retailer, when a customer raises an issue with a product they have purchased from us, we will go through the necessary troubleshooting steps, to determine what the potential cause could have been. You contacted us after having had issues with 3 packs of 3 coils having burnt out in one day, also noting that you had experienced a similar problem with numerous coils of the same brand and specification, from eBay and dozens of other retailers. We advised you that the dedicated Mouth to Lung coils you had purchased were not suitable for use with the high VG liquids you were using, which was more than likely the cause of the problems you had encountered. For any potentially faulty products, suppliers and the manufacturer require the packaging and relevant batch/serial numbers to investigate any such matters further. We would never dismiss a potential issue raised with us, so requested the above information, which you informed us you had discarded of everything required to help you further. As detailed in your correspondence, had you kept the packaging or even the coils themselves, we would have been able to help offer further assistance concerning replacements or a refund. Regards, Vape UK.
Posted 3 years ago
Anonymous
Verified Buyer
“Quick delivery, everything was in working order, super happy”
Helpful Report
Posted 3 years ago
Vape UK is rated 4.8 based on 11,288 reviews
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