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Vape UK Reviews

4.8 Rating 11,291 Reviews
96 %
of reviewers recommend Vape UK
Company Reviews Product Reviews
4
 Questions Metrics
4.8
Based on 11,291 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Vape UK Reviews
Visit Website

Phone:

01273 964252

Email:

info@vapeuk.co.uk

Location:

Vape UK, Unit 2a Victoria Trading Estate, Victoria Road, Brighton
Portslade
BN41 1XQ

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Alan Robinson
Verified Buyer
“I chose vape UK as supplier of vaping products because they deliver using ROYAL MAIL! This is very important as I live in the country and my house Is hard to find. I know from bitter experience that couriers invariably fail to deliver and claim that I was absent. The Royal Mail postman knows where I live and will leave items in my greenhouse if I am not in. I have (last 5 years) obtained vaping supplies from a nearby vape shop which has sadly ceased trading. I had examined various other vaping websites and rejected them as they indicated that my purchase might be sent by courier. Alan Robinson”
Helpful Report
Posted 4 years ago
NATHAN MARREY
Verified Buyer
“Always have excellent service, I do find it hard to find my smok TFV16 coils anywhere but this site provides near everything I need”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“As ordered, on time. More expensive than local shops hence 4 stars not 5”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Dispatch was very timely. Flavours aren't as bold as some manufacturers. I bought 2 and 50% of them OK, won't be buying passionfruit again though.”
Helpful Report
Posted 5 years ago
Howard Taylor
Verified Buyer
“Good! Arrived quickly, just what I ordered.”
Helpful Report
Posted 5 years ago
Paul Davies
Verified Buyer
“Only 4 stars at the moment as only just started using the coils but so far so good! Turned up when they said and lasting longer than coils that i bought from somewhere else”
Helpful Report
Posted 5 years ago
Thomas Seaman
Verified Buyer
“Everything is of good quality and as advertised. Good communication from yourselves. Good, quick delivery”
Helpful Report
Posted 5 years ago
Craig Skelton
Verified Buyer
“Very fast despatch and next day delivery. Competitively priced, I would have given 5 stars but VapeUk certainly aren't the cheapest however very good service and sometimes paying the extra £ outweighs the saving when purchasing from a reputable company with good service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Quick delivery, good stuff”
Helpful Report
Posted 5 years ago
Claire Sharp
Verified Buyer
“Great customer service. Order was incorrect, but as soon as I emailed them, they replied quickly and dispatched the correct product free of charge! Definitely use again.”
Helpful Report
Posted 5 years ago
Kelly, Daniel
Verified Buyer
“Good customer service. Stock online and warehouse stock not matched up, so could not complete my order fully. Sent me an email and called me to rectify. Employee had good telephone manner and resolved issue. Items arrived promptly. Items delivered were items that I requested. Happy customer”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Thank you..”
Helpful Report
Posted 5 years ago
John Davies
Verified Buyer
“The products are very good and it was promptly delivered. However the website is a bit clunky, adding to your basket and browsing other items could be made a lot smoother.”
Helpful Report
Posted 5 years ago
Christopher Fryer
Verified Buyer
“Just a recent customer hence the 4 stars instead of 5. So far you have everything I need. The coils and juices I have bought are very good and exactly what I ordered. Your site is easy to navigate and your delivery is good even in these strange times. Thank you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Swift delivery, good service”
Helpful Report
Posted 5 years ago
Rob Dickerson
Verified Buyer
“I had a problem with the first vape pen I purchased and vape UK tried there very best to get this resolved. They allowed me to Exchange to a different one and where very helpful. Thank you to Michael and the team for helping sort this out.”
Helpful Report
Posted 5 years ago
Patrick Logue
Verified Buyer
“Decent website order came quickly shame I ordered the wrong strength clicked on 6 got 20mg delivered my fault for not checking”
Helpful Report
Posted 5 years ago
Hi Patrick, Thank you for taking the time to leave us a review, the product you ordered is only available in a 20mg strength Nic Salt and not a 6mg Freebase Nicotine E-Liquid, there would have only been one strength option available when selecting the product. Kind regards, Vape UK
Posted 5 years ago
Pete Stephens
Verified Buyer
“I absolutely loved the £15 50 mil honeydew berry and mint kiwi it is amazing. I ordered 2 for £12.50 each and was a little dissapointed as flavour was not as good as I anticipated from the description however it should have been expexted when they are on a lower sale price. The courier dpd messed up the next day delivery and so VapeUK refunded the delivery charge as I paid for next day. Absolutely top quality service and even called me to tell me what they were doing about my issue with delivery. The flavour of juice is a manufacturer thing and the suppliers price was fair so all in all very very impressed with quality of service I will stick to non sale juices to avoid problems with flavour in future. To be clear it was not bad just not quite as good as i hoped on the two for 12.50 each deal maybe these should be a 10er each at most. Cheers I will buy again from you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Fast dispatch and delivery time. Professional and informative website. Prices about 20% more expensive than other retailers on certain lines, but it was worth paying this for the piece of mind that the service is good.”
Helpful Report
Posted 5 years ago
Nicky Cook
Verified Buyer
“g bi jBravo!! I think i ha”
Helpful Report
Posted 5 years ago
Vape UK is rated 4.8 based on 11,291 reviews
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