VaxUK Reviews

“ I bought a Vax Pace a couple of months ago based on reviews and the fact that I’ve had two Dyson animal in four years. The Vax is extremely efficient certainly equal to the Dyson. At a fraction of the price. I found that to be efficient the Dyson had to run on maximum also I find the filter system in the Vac easier to use. So, buy Vax. ”

“ By contrast 2 hoovers, 3 faults, no service, 1 Dyson, several emails needed to resolve - felt like it was too much trouble despite machine been more than double the price. ”

“ What customer service team? No contact number, no email address, nothing. I've just tried to spend £200 with these people, but because I was buying a present for someone and wanted it sent to them, the software said 'NO', because my home address on my debit card is different from the delivery address. That's a big market Vax are losing. So be warned : Don't send any Christmas or birthday presents here. Go to Curry's ”

“ I know this isn't all Vax's fault, but they need to make sure the delivery companies they use are competent & turn up on the arranged day, so you don't have to do what I did. ”

“ Avoid at all costs this is another truly awful company, supposed next day delivery, waited for nearly two weeks and had to cancel, herpes has had the parcel for 4 days stating there's a delay? i wish i had read all the reviews on here, lets hope my refund does not take as long. ”

“ comes in and got my refund for me hastily but my experience to date is very discouraging. ”

“ Truly first class service on the phone correcting my incorrect order and arranging return, refund and correct part. Think lady's name was Francesca. July 2019. Wish I had employees as good or to be one of the team. Cheesy but true ”

“ Nathan customer service guy was very helpful. The survey at the end though couldn’t do it ”

“ Brilliant customer service team went over and above to sort my issue .There phone manner is to be admired wish all company’s would train this well ”

“ I had an issue with a battery pack for my vax hoover. Answered an online form and had a call back within an hour and sent out a replacement one within a few days. Brilliant service. ”