VaxUK Reviews

1.7 Rating 199 Reviews

14 %

of reviewers recommend VaxUK

Company Reviews

Questions

Metrics

1.7

Based on 199 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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How do I contact VaxUK?

Helpful Report

(4 weeks ago)

You can contact VaxUK by Email, Telephone and Live Chat.

Helpful Report

(4 weeks ago)

55.56%

Industry Average

“ I have tried to talk to a person not a machine, I have tried several times and just get an annoying message or cut off. All I need is to talk to someone who knows what they are talking about ref your machine. Not very happy with your customer service. What is the point of recording all phone calls ”

- John Jeffries

“ I used to have a Bissell which gave many years good service till it eventually wore out. ”

- Anonymous

“ Continual faults (now on 4th machine!) awful customer service and opening hours make it extremely difficult to contact them. 2 months from reporting fault to recovering a new machine is not acceptable but it’s fine to them! ”

- Sarah

VaxUK Reviews

Customer Service - Average