Vestry Online Reviews

Name: Vestry Online
Address: Unit 11a,Woodland Industrial EstateEden Vale Road, Westbury
Rating: 3.11

3.1 Rating 64 Reviews

52 %

of reviewers recommend Vestry Online

3.1

Based on 64 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

About Vestry Online:

Vestry Boutique, a selection of top brands. Choose from top brands such as Vero Moda, Iron Fist and other celebrity favourites. Vestry Boutique ladies fashion provides the ladies fashion from Holiday wear to catwalk fashion and the latest trends at affordable prices. We bring quality style to your door through fast, tracked, next day delivery, saturday delivery and free delivery.

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Location:

Unit 11a,Woodland Industrial EstateEden Vale Road
Westbury
BA13 3QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The reason I give this bad review is I return the item back but never receive my money back”

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Posted 1 year ago

“Returned an item I wasn’t happy with, received an email stating I would receive a refund within a few days however 8 weeks later an multiple unanswered emails later I have still not received anything”

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Posted 1 year ago

“Two dresses returned, no refund given and online chat just says you will be contacted, no one does respond. DO NOT buy from them you will lose your money.”

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Posted 1 year ago

“Avoid!! I ordered 3 dresses but none of them fit. I returned them and paid £5.55 to return. I still haven't received my refund. I have tried to contact them numerous of times but had nothing back. Trying to get My money back from my bank. Awful company scamming people out of money!! Avoid,!!!!!”

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Posted 1 year ago

“Terrible company, if you return product, they will then ignore ALL attempts at communication and keep your money, they delete all negative comments and now their facebook page today. I have had to go to bank to try and get money back. BE WARNED dont buy”

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Posted 2 years ago

“Purchased a dress that did not suit therefore returned it to vestry.com. Received and email stating that they had received the dress and that a refund would be back in my account in 3-5days. A month later and no refund. Tried to contact but being no one gets back to me. Left countless fb messages and have now been blocked. Shocking customer service. How can they get away with this?”

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Posted 2 years ago

“Pls do not order from Vestry as they do not answer ur calls or they never get back to you at any times .it’s a job to get back ur refunds and they do not have a contact numbers to deal with ur issues so pls do not order from that company they are really bad”

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Posted 2 years ago

“I was just about to buy from this company, but after reading so many bad reviews from verified buyer's, there is no way I would trust them. I did not see one apology or response, from them to the customers on here they ignored and refused refunds on deffective goods, or implemented an unworkable returns policy on. Shame---- but they don't not seem to care at all, so do not deserve good custom unless they make their refund process more amenable as should be with online buying.”

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Posted 2 years ago

“Really loved this website clothes are very good quality but have been charged extra ten euro for customs charge to which I will not be a returning customer”

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Posted 2 years ago

“Fantastic dress! Good quality and brilliant service! Highly recommended 👌”

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Posted 3 years ago

“Will never be ordering from Vestry again and I would advise others to do the same. I sent back a dress costing £75 a week and a half before we went into lockdown they received the parcel back on the 16th March they havent processed me a refund and have since closed due to COVID-19. I asked for refund via email and on their messenger account which they seen but never got back to me. Another company issued my refund back the other day so dont seen why they cannot when it will all be processed online. Very disappointing taking peoples money and not giving refunds.”

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Posted 4 years ago

“Just bought another load from Vestry, fantastic service, never an issue with returns and came fast. Highly recommend!”

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Posted 5 years ago

“Very poor experience. Expensive postage. Dress arrived and looked nothing like the advertised image so returned. Wrote a review about it online to warn others and they wouldn't publish it. I contacted customer services to complain, they raised an online complaint order and then never replied. I will never order from them again”

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Posted 5 years ago

“First dress from vestry. I ordered the blue drape dress and wore it at a wedding yesterday. I received so many compliments on it, fabric is gorgeous and the fit is wonderful. It felt really lovely on and very flattering. Will definitely be ordering again.”

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Posted 5 years ago

“I would recommend! Dresses fit beautifully very comfortable and came exactly how it looked on the website”

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Posted 5 years ago

“First time ordering from vestry and love the dress! Very flattering, fabulous customer service, really quick delivery and lots of people commented on how nice the dress looked, will no doubt be ordering again very soon given how many gorgeous outfits there are to choose from!”

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Posted 5 years ago

“I would recommend this outfit and website to anyone am very pleased with my dress and how sexy❤️ it looks on me. I can’t wait to order again”

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Posted 5 years ago

“I never thought I’d ever buy clothing I’ve seen through Facebook, I’ve seen and read reviews of others how things are a con and haven’t turned up or that can’t be refunded, I don’t know what made me purchase from here but I’m glad I did I ordered the nude Kim plunge dress with long sleeves and when it arrived it was perfect, it wasn’t cheaply made it felt lovely on, it fit nice, I ordered a 12 and it was a 12 it’s not like other sites where they clearly don’t send a realistic size 12. I definitely will order from here again”

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Posted 5 years ago

“I Was very happy with my order. The dress was true to size and great quality. I ordered the dress for the a wedding abroad. It was the cap sleeve green floral plunge front dress . The order process was very easy and fast delivery service. Will definitely order from vestry again. Thanks”

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Posted 5 years ago

“I ordered the luxe sequin plunge dress for my 21st birthday party. It really was the perfect dress for the perfect occasion. It was super comfy and made me feel a million dollars. I received lots of compliments and would deffo recommend ordering from Vestry. It also became the dress I got engaged in!! I cant wait to order again!!”

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Posted 5 years ago

Vestry Online is rated 3.1 based on 64 reviews