Vida Glow Reviews

4.7 Rating 1,149 Reviews
93 %
of reviewers recommend Vida Glow
4.7
Based on 1,149 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Vida Glow Reviews
Visit Website

Phone:

02 8071 8159

Email:

sales@vidaglow.com

Location:

Sydney

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Vida Glow 5 star review on 5th February 2022
Margaret
Vida Glow 5 star review on 5th February 2022
Margaret
Vida Glow 5 star review on 20th January 2022
Rachel White
Vida Glow 3 star review on 7th December 2021
Asma Pyakurel
Vida Glow 5 star review on 30th October 2021
Alicia Gillespie
Vida Glow 5 star review on 30th August 2021
Paul Gaewmanee
Vida Glow 5 star review on 12th April 2021
Wendy Yu
22
Anonymous
Anonymous  // 01/01/2019
Not as good as i imagined it would be, smelled horrible too.
Helpful Report
Posted 9 months ago
Thank you for your feedback. It is unfortunate that your experience did not meet your expectations. We appreciate and listen to all of your comments, both positive and negative. We’ve passed your review along to the relevant team and have sent you an email if you would like to chat further on your personal experience.
Posted 9 months ago
Sadly it was expensive and I haven’t seen any change from using them at all…
Helpful Report
Posted 10 months ago
Thank you for your feedback. We appreciate and listen to all of your comments, both positive and negative. At Vida Glow, we pride ourselves on our quality ingredients and industry-leading innovation. By harnessing bioavailable actives, conducting independent clinical trials and developing our formulas with world-class technology, we ensure our ingestible beauty solutions are clinically backed to deliver visible results. Please always feel free to send us an email at hello@vidaglow.com if you would like any guidance with your routine.
Posted 10 months ago
Hi As I said I didn't qualify for the birthday bonus and I was disappointed so am looking elsewhere. Unhappy customers must vote "with their feet" or fingers in this case.
Helpful Report
Posted 11 months ago
Thank you for your feedback. It is unfortunate that your experience did not meet your expectations. We appreciate and listen to all of your comments, both positive and negative. We’ve passed your review along to the relevant team and hope your future experiences meet your expectations.
Posted 11 months ago
I ordered 2 of the rectangle bottles directly from the website. Upon receipt I notified you that the top of one bottle was leaking. I never received a replacement. They were not cheap & certainly not good value. I expected better service.
Helpful Report
Posted 1 year ago
Thank you for your feedback. We appreciate and listen to all of your comments, both positive and negative. We have taken a look in to this for you and can see that you emailed us at 10.16pm on 07.02.2023. We responded to you on 08.02.2023 and have received no further response from you. We are more than happy to rectify this for you and have re-sent the email to you today. Please check your inbox and reach out to us at hello@vidaglow.com should you have any questions.
Posted 1 year ago
You charged me over 1,000 aud for putting me under an unauthorised monthly subscription. I want my money back because, to my knowledge, I didn't apply for a monthly subscription. I want my money back, or I will have to report you to Fair Trade and do legal action.
Helpful Report
Posted 1 year ago
Thank you for your review. The relevant team have contacted you via email. We look forward to speaking with you further.
Posted 1 year ago
I’ve ordered 6 bottles of radiance and paid for $452 but only delivered 1 bottle for me. This is unacceptable and contact customer LIVE care no one is responding. Very disappointed service!
Helpful Report
Posted 1 year ago
Thank you for your feedback. We appreciate and listen to all of your comments, both positive and negative. We’ve refer to the email conversation to you and look forward to bettering your experience going forward.
Posted 1 year ago
Read great things about products but they didn’t work for me.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to share your review and feedback. We are sorry to hear that you experienced this. We have reached out to you with an email to invite a further discussion on your personal experience. We look forward to speaking with you further. The Vida Glow Team.
Posted 1 year ago
I bought the tablets to hopefully improve my hair thickness. In my second month and no difference. Unfortunately I won't purchase any more as am not happy with the amount of packaging there was for a glass bottle of tablets..definitely not environmentally friendly 😫
Helpful Report
Posted 1 year ago
Thank you for your feedback. It is unfortunate that your experience did not meet your expectations. We appreciate and listen to all of your comments, both positive and negative. Our studies show that with consistent supplementation, results can be seen in as soon as 4 weeks. In clinical studies, AnaGain™ was able to significantly reduce hair loss by 34% after 28 days of daily supplementation. After 2 months of daily supplementation, hair loss was significantly reduced by 37%. Vida Glow's boxes and outer sleeves are made from recycled wood-based material and are recyclable. Our glass bottled products are packaged in a recyclable box and glass bottle, but must be separated from the protective foam and plastic lid and security seal to be recycled kerbside. If you would like to reach out to us at hello@vidaglow.com for guidance on your personal routine, we are here to help.
Posted 1 year ago
Hairology can affect your menstrual cycle due to bladderwrack. When I wrote and told them my usually very regular period had come a week early with the product being the only change in my life I was told politely to get lost and deal with it. It wasn’t till I alerted them that not issuing a refund was against consumer rights and sent evidence from medically reviewed sites that bladderwrack can cause issues with menstrual cycle, stating I would contact ACCC that they silently issued me a refund. Grateful for the refund but disappointed that they did not address the issue that there is an i ingredient that can potentially affect fertile women’s hormones and that it wasn’t handled eloquently nor with grace and sensitivity. Be aware that it may impact your regular cycle!
Helpful Report
Posted 1 year ago
Thank you for your feedback. We appreciate and listen to all of your comments, both positive and negative. Please refer to the individual discussion in email which outlines the detail for you.
Posted 1 year ago
Very glad I only got a trial pack. Taste was very disappointing, won't be ordering any more.
Helpful Report
Posted 1 year ago
We always aim to deliver a great experience, and we apologise your experience did not meet expectations. Thanks for taking the time to bring this to our attention. We will ensure that your feedback is used to improve your future experiences.
Posted 1 year ago
Was so excited to try Vida Glow but unfortunately it made my skin break out :(
Helpful Report
Posted 1 year ago
It's unfortunate that your experience did not meet your expectations. Here at Vida Glow it's important to us that our customers are satisfied with all outcomes. If you would like to send us more details via email to hello@vidaglow.com, we will endeavour to resolve this for you.
Posted 1 year ago
The worst. Still haven’t received an order I made in July!
Helpful Report
Posted 1 year ago
It's unfortunate that your experience did not meet your expectations. Here at Vida Glow it's important to us that our customers are satisfied with all outcomes. We will investigate this with the relevant shipping providers and we thank you for bringing this to our attention.
Posted 1 year ago
Inefficace
Helpful Report
Posted 1 year ago
Thanks for your review. Our scientific research and clinical trials show early results are seen in about four weeks of consistent, daily Natural Marine Collagen supplementation. Skin becomes more hydrated after four weeks, and fine lines and wrinkles soften in six weeks. By week nine, skin's elasticity and firmness are increased. Natural Marine Collagen's hair and nail-strengthening benefits can also be seen in four to six weeks. We believe consistency is key and we are confident you will see the benefits with continued use as per consumption recommendations. Please always feel free to send us an email at hello@vidaglow.com if you would like any guidance with your routine.
Posted 1 year ago
Disappointing, honestly couldn’t see any improvement in my skin after 4 months..
Helpful Report
Posted 1 year ago
Thanks for your review. Our scientific research and clinical trials show early results are seen in about four weeks of consistent, daily Natural Marine Collagen supplementation. Skin becomes more hydrated after four weeks, and fine lines and wrinkles soften in six weeks. By week nine, skin's elasticity and firmness are increased. Natural Marine Collagen's hair and nail-strengthening benefits can also be seen in four to six weeks. We believe consistency is key and we are confident you will see the benefits with continued use as per consumption recommendations. Please always feel free to send us an email at hello@vidaglow.com if you would like any guidance with your routine.
Posted 1 year ago
Stop sending me any e-mail anymore. You’re sending to the wrong email address all the time.I have written an email to your customer service to describe the situation but nothing has changed!!!!!!!!
Helpful Report
Posted 1 year ago
Thank you for your feedback. It is unfortunate that your experience did not meet your expectations. We appreciate and listen to all of your comments, both positive and negative. We’ve passed your review along to the relevant team and hope your future experiences meet your expectations.
Posted 1 year ago
Unfortunately my purchase has yet to be delivered, was due end March. Quite disappointed. Obviously unable to review a product I am yet to receive. I have not had this with other purchases from Vida.
Helpful Report
Posted 1 year ago
We always aim to deliver a great experience, and we apologise your experience did not meet expectations. Thanks for taking the time to bring this to our attention. So that we can help rectify this, we have sent you an email, we await your response to assist you further.
Posted 1 year ago
I received the product very quickly, but unfortunately I do not know why I had bad side effects, headache (migraine), feeling of having dry eyes (very strange)
Helpful Report
Posted 1 year ago
Thank you for your feedback. It is unfortunate that your experience did not meet your expectations. We appreciate and listen to all of your comments, both positive and negative. This is extremely unusual and therefore, we have reached out to you with an email to discuss your individual case. We very much look forward to hearing from you.
Posted 1 year ago
There is no way of getting in contact with Vida Glow. Tried to changed my address & was unable to! I sent an email that came back as undelivered. Rang to no avail! I would so love to cancel my subscription, I can’t do that either. I look forward to not having anything more to do with your company & products. Disappointing & disgraceful.
Helpful Report
Posted 2 years ago
Thank you for your feedback. It is unfortunate that your experience did not meet your expectations. We appreciate and listen to all of your comments, both positive and negative. This is extremely unusual and therefore, we have reached out to you with an email to discuss your individual case. We very much look forward to hearing from you.
Posted 2 years ago
Not sure what to rate as I only used the collagen sachets and I’m not happy with them as they bloat you
Helpful Report
Posted 2 years ago
This is not a recorded reaction to marine collagen. We would love to discuss your individual case further to allow us to guide you on your ingestible routine and we have sent you an email. We look forward to speaking with you.
Posted 2 years ago
Saw no results & the product had an awful fishy taste that made me gag. Sadly not the product for me.
Helpful Report
Posted 2 years ago
Thank you for your feedback. We’re sorry to hear that your experience did not meet the high standards Vida Glow hold. We would like the opportunity to investigate your feedback further. If you could please send details of your experience to hello@vidaglow.com we will do all we can to rectify this for you.
Posted 2 years ago
Vida Glow is rated 4.7 based on 1,149 reviews