“The service is easy to use and makes it great for creating videos for my business and for my community. I also ran into an issue with my subscriptions on my account, and I have to give a shout-out to Ela and their support crew for getting things straightened out quite quickly. I reached out via Live Chat and was sorted out in less than an hour! I recommend Viddyoze for your quick videos and animations and great support!”
Hey Sarah
Thank you so much for leaving us a review. I am so pleased to hear that Ela was able to resolve your issue today.
We're on live chat almost 24/7 so if you ever run into any issues again just let us know.
All the best
Alice
Hi John
Aw shucks, thank you so much!
You'll find me in the chatbox every Sunday so if you ever need help in the future, or you just want to chat drop me a message.
All the best
Alice
“After experiencing some issues with loading my account's templates, I sent a message in the chat and got a response within 2 minutes! The young lady that assisted me, (Alice), did an AMAZING job with working through the scenarios of what it could be and helping me to find a solution!! I'll give her 5 stars anytime! Really appreciated the fast and quality service!”
Hi Cara
You are a lady after my own heart!
It was a pleasure to assist you with your account yesterday and I am so glad we got you back up and running.
If you ever need help in the future, you know where to find me.
All the best
Alice
“I ended up upgrading to a higher plan and didn't realize I'd been double charged. They caught it and refund my money asap. Amazing customer service. Thank you.”
Hi Pamela
I'm so glad we got the duplicate subscription issue resolved for you. I will let J-za know you're over the moon with her customer support.
If you'd like some tips and tricks to make the most out of your subscription, please just drop us a message via live chat.
All the best
Alice
Hi Gene
It's awesome that Viddyoze can help you make videos for your business.
Have you checked out the portrait and square templates too? They're perfect for social media.
All the best
Alice
Hi Roxanne
I can see you had some excellent customer support from my colleague, J-za.
I will pass on your kind words to her and if you ever need help with your account, you know where to find us.
All the best
Alice
“VIDDYOZE is worth every penny for its growing library of short clips, lower thirds, ideas and so much more. I love this platform. A 10/10 recommendation.”
Hi Andreas
We love hearing that you have been able to make use of all the different kinds of templates we offer on the app.
If you ever have ideas of any new templates you'd like to see in the future, please let us know.
All the best
Alice
Hi Maurice
It's so cool to hear that you've been able to use Viddyoze as part of your business toolkit.
If you ever need any help at all, please drop us a message via live chat.
All the best
Alice
“While the service of this platform is, in that of itself, very good, I am the most impressed with the customer service I have received. I've been a customer since June 2020, I had some concerns and some mistaken impressions. Jessica was extremely kind and patient and represented her companies interests fairly and all the while treating me like I was valuable. Highly recommend.”
Hi Ryan
Well, let's just say you've made the entire support team's day today with your kind words.
Thank you so much for taking the time to give us the boost we needed this lovely Thursday.
We hope you have a great rest of your week and if there is anything else we can help with at all, just drop us a message.
All the best
Alice
“Viddyoze has helped me increase my video presence on social media and our clients love the variety they allow us to create for them to market themselves. It has changed the way we incorporate video clips into what we offer! Easy to use and new content added all the time!”
Hi Sonny
I'm glad to hear you love our new content and that you find the app easy to use.
It's also awesome to hear that your clients are loving the results you're able to achieve with Viddyoze.
If you've got any template suggestions, send them over in an email. We'd love to see what we can do for you!
All the best
Alice
“If you're a new business or the marketing department of a large brand, Viddyoze has made worldclass videos a possibility for everyone on this planet. Will aliens invade us because we have Viddyoze, I can't say for sure, but if you want to invade your customer's busy mindspace, you've got to get busy making Viddyoze.”
Hi Ataf
Thank you so much for the review. I love that you think our app is out of this world. We think it's pretty awesome too!
Take me to your leader
Alice
“I've been a customer of Viddyoze for almost 5 years. Their videos templates are awesome and easy to use and I have been using them for my videos for years. I also had issues getting into my account and I asked for tech support using their easy chat button and I was greeted by Ela. She is AMAZING and provided me exactly what I needed with patience and quickness that makes me upset at other companies because they are much slower than her. Thank you so much for your help and if possible please give Ela a raise - she deserves it!”
Hi Larry
Wow -5 years! That's amazing.
Thank you so much for your kind words regarding Ela's customer service. I've passed on these words to her and the rest of the team. It is really appreciated.
We pride ourselves on super speedy customer service so it's made my day to hear we are achieving this.
All the best
Alice
Hi Yordanka
Thanks for the review!
It's so cool to hear you are achieving great content when using Viddyoze.
If you ever need help with your account, please drop us a message in the live chat.
All the best
Alice
“I’ve been using Viddyoze for years. Twice I have had to use customer service, not even because I had a problem but because I needed to put it on hold for personal reasons. Nothing was too much trouble and they made it easy.
When I see all the options available on Viddyoze, I am proud to be part of their growth.”
Hi Lesley
Thank you for leaving us a review, we really appreciate that you've stuck with us all these years!
We do have a pretty great customer service team and it's made me so happy to hear you've found the process of pausing your subscription easy and helpful.
If you ever need help in the future, please do not hesitate to reach out.
All the best
Alice
Hi Ron
Thanks for the feedback!
We love that you're using Viddyoze templates for personal projects. Our templates really do add a finishing touch to any video.
If you ever need help with your account, please drop us a message at any time.
All the best
Alice
Hi Erick
It's so cool to hear you've saved time using Viddyoze.
That's exactly what we want our users to experience; great animations in just a few clicks.
If you ever need help with your account, or just want to stop by for a chat, please feel free to send us a message on live chat anytime!
All the best
Alice
