Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,061 Reviews

82 %

of reviewers recommend Viessmann Limited

Company Reviews

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Metrics

4.3

Based on 1,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Andy and Neil from Envirowarm services, arrived at the agreed time. My old boiler was removed and the 29Kw Viessmann unit fitted in one day, they did not stop for lunch or cups of tea. The boiler was commissioned and its operation explained clearly. The new boiler is so quiet and heats up very quickly, I look forward to not needing the 10year parts and labour warranty. Thank you Andy for your advice Alan”

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Posted 7 years ago

Thank you Alan for your fantastic review. I will pass on your comments to Envirowarm Services who I'm sure will be as pleased as us to hear this. Best Regards, Viessmann

Posted 7 years ago

“Impossible to set controls you need to be a lawyer to understand settings”

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Posted 7 years ago

Hi, We are sorry to hear you are experiencing problems with the controls on your boiler. Please contact our Technical Department who will be happy to assist you. Telephone: 01952 675 070 Email: technical-uk@viessmann.com Best Regards, Viessmann

Posted 7 years ago

“Great product and so far seemingly efficient product”

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Posted 7 years ago

Thank you Margaret for your great review.

Posted 7 years ago

“Boiler quiet and quick to heat. Viessmann 5*”

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Posted 7 years ago

Thank you for your great review David!

Posted 7 years ago

“Love my new boiler easy to control heats house up quickly and very quiet when operating”

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Posted 7 years ago

Thank you for your excellent feedback!

Posted 7 years ago

“I was incredibly impressed by the workmanship and approach of your representative Paul Ravilious who did a full days work every day and has installed my boiler with great care. I cannot speak highly enough of him. He was IMPRESSIVE.”

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Posted 7 years ago

Thank you Penny for your wonderful feedback.

Posted 7 years ago

“I had my new Viessmann Vitodens 100-W boiler fitted in August 2019 so it's still a bit to early to review the performance of the actual boiler. But I would like to give feedback on the handset control system Vitotrol 100. I think that it's far to complicated for a 'normal' person to operate and I've already had to have the heating engineer back to help me set up the heating programs and the explain again the overall day to day adjustments that I may require. He was here a long time as even he had issues with the programming. Why do you have to make these so complicated? I was advised by the engineer that Honeywell does an alternative controller that is a far more 'basic' controller that may suit my needs more! It's crazy that I've now spent +£3000 on a new boiler and that it's too complicated to operate and I may have to spend an extra £100 on a new controller to get the best out of my new boiler. If I'd know that the controls are so complicated before my purchase, I think that I would have bought a Glowworm boiler instead, whose controls are far more user friendly.”

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Posted 7 years ago

Dear Stephen, Thank you for taking the time to provide your comments on the Viessmann controls and I am sorry for any inconvenience this has caused you. I will pass this information on to the relevant department so this can be looked in to. If you are still experiencing problems with your heating system, please contact our Technical Department who will be happy to assist you: Telephone: 01952 675 070 Email: technical-uk@viessmann.com Best Regards, Viessmann

Posted 7 years ago

“A very neat and compact unit fitter has done a great job.”

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Posted 7 years ago

Thank you Mr Yorston for your wonderful review!

Posted 7 years ago

“Baldwin Plumbing & Heating installed my heating system and I found them very efficient and professional and am very pleased with the end result.”

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Posted 7 years ago

Thank you for your excellent review. Delighted to hear you are happy with your new Viessmann boiler. Best Regards, Viessmann

Posted 7 years ago

“The boiler is quiet and clean. Soo much nicer than our old boiler”

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Posted 7 years ago

Thank you Dawn for your great review!

Posted 7 years ago

“We are indebted to B.T Morgan from Cardiff for installing our new Viessmann LP.G boiler.They arrived on time and their three Technicians completed the installation in 8 hrs.They made a difficult job look easy. From the quote which was competitive,and the first class installation they lived up to their 5 star reviews.This is another.”

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Posted 7 years ago

Dear Mr Perkins, Thank you for your outstanding review about your Viessmann trained installers. I will make sure your comments are passed on. Best Regards, Viessmann.

Posted 7 years ago

“Boiler very quiet and compact. Has everything I wanted of a new boiler. Especially wanted stainless steel heat exchanger.”

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Posted 7 years ago

Martin, Thank you for your excellent review. Best Regards, Viessmann

Posted 7 years ago

“On a colleagues recommendation decided to replace my 20 year old bolier with a Viessmann Vitodens 100-W boiler, as recommeded by the local Viessmann installer. So far so good and am very pleased with the boiler perfomance and quietness when operational”

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Posted 7 years ago

Dear B Curtis, Thank you for your excellent comments. Best Regards, Viessmann

Posted 7 years ago

“Excellent boiler saved about 25% on my heating bills. The Veissman registered fitter has now tweaked the settings to further improve performance. Highly recommended”

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Posted 7 years ago

Thank you Anthony for your wonderful review.

Posted 7 years ago

“So far, so good.”

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Posted 7 years ago

Thank you for your great review.

Posted 7 years ago

“Fantastic boiler”

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Posted 7 years ago

Thank you for your excellent review!

Posted 7 years ago

“The response to the engineers input of data for our boiler was instant”

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Posted 7 years ago

Thank you for your great review.

Posted 7 years ago

“Competent installation with a few minor hic ups all resolved by conscience engs from Space Heating.”

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Posted 7 years ago

Thank you for your great review.

Posted 7 years ago

“Very efficient (both product and service)”

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Posted 7 years ago

Thank you for your great review.

Posted 7 years ago

“Envirowarm Engineer Andy Robinson repaired my Vitosol 300T system during a very short visit. He carried out a service and assured me he would continue to look after this brilliant installation from now on. He is very knowledgable & his on site advice was very welcome.”

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Posted 7 years ago

Thank you Alan for your fantastic review. I will pass on your comments to Envirowarm Services Ltd who I'm sure will be as happy as we are to hear this. Best Regards, Viessmann

Posted 7 years ago

Viessmann Limited is rated 4.3 based on 1,061 reviews