Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,058 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Questions

Metrics

4.3

Based on 1,058 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far I've made a great choice of boilers, very quiet and heats up quickly and much more energy efficient than the old boiler. 👍😊”

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Posted 6 years ago

Thank you Robert for your great review.

Posted 6 years ago

“I have always installed Viessmann boilers and I made no exception when I moved house and installed new heating system. Just love the System boiler with its 4 pipe arrangement. Fantastic deal on the 10 year warranty so complete peace of mind.”

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Posted 6 years ago

Thank you Brian for your outstanding review. Pleased to hear you are so happy with your Viessmann boiler.

Posted 6 years ago

“Well made , quality product, very quiet operation and a 10 year warranty, hard to find fault”

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Posted 6 years ago

Ian thank you for your wonderful review. All comments are greatly appreciated to improve customer satisfaction.

Posted 6 years ago

“Brilliant boiler”

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Posted 6 years ago

Annemarie thank you for your great feedback.

Posted 6 years ago

“Excellent fast hot water and quiet operation”

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Posted 6 years ago

Thank you for your excellent review Glyn.

Posted 6 years ago

“The boiler which was installed has been efficient and effective and has performed fully in line with expectations.”

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Posted 6 years ago

Steve thank you for your lovely comments.

Posted 6 years ago

“working well no problems if there is will ring would reccomend this product”

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Posted 6 years ago

Thank you for your fantastic review Linda.

Posted 6 years ago

“Superb boiler cannot hear it running. I find setting the WiFi thermostat a bit confusing.”

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Posted 6 years ago

Thank you Bill for your great review. All comments are greatly appreciated to improve customer satisfaction.

Posted 6 years ago

“First of all get my name correct it’s not Tessa? I’m the named owner of product? Ms Justina D’souza. Change your records?”

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Posted 6 years ago

Thank you for your feedback, I will now arrange to get the details changed.

Posted 6 years ago

“Small, compact and really quiet boiler that does the job!”

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Posted 6 years ago

Thank you Jessica for your great review.

Posted 6 years ago

“Still waiting a reply to my email dated 03/12/19.......................... I should have been issued with a 10 year Warranty NOT 5. I know 5 years is your standard warranty, however, my fitter had a voucher for an additional 5 years which he completed and sent to yourselves once the install was complete. Please issue me with a 10 year Warranty.”

Helpful Report

Posted 6 years ago

Dear Dan, We are sorry to hear you have believe you have not received the correct warranty period. To rectify this issue, you can contact our Warranty Department who can arrange for this to be posted out to you or sent by email if not already done so. Telephone: 01952 675 051 Email: warranty-uk@viessmann.com Best Regards, Viessmann

Posted 6 years ago

“I have no problem with the product but your customer service is terrible. I have had two boilers fitted in different properties last sep/Oct. I receive regular emails from yourselves but have never received anything relating to warranty. This has caused me many problems whilst selling my other property. I require some proof of warranty”

Helpful Report

Posted 6 years ago

Dear Dan, We are sorry to hear you have not received your warranty documentation. To rectify this issue, you can contact our Warranty Department who can arrange for this to be posted out to you or sent by email if not already done so. Telephone: 01952 675 051 Email: warranty-uk@viessmann.com Best Regards, Viessmann

Posted 6 years ago

“Efficient boiler with programmable thermostat. Pleased that I had this boiler as my home is nice and warm on only 20 degrees”

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Posted 6 years ago

Thank you for your great review Beryl.

Posted 6 years ago

“Efficient and easy to use, no need for a degree in plumbing to adjust the pressure (unlike some other boilers) even thermostat is easy to adjust😄”

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Posted 6 years ago

David, thank you for your excellent feedback. All comments are greatly appreciated to improve customer satisfaction.

Posted 6 years ago

“Great improvement on my old boiler,heats the house much quicker and more efficient”

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Posted 6 years ago

Thank you for your great review James.

Posted 6 years ago

“So far so good. It replaced a 40 year old back boiler. We will have to see if I save on my gas bill !!!”

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Posted 6 years ago

Thank you Peter for your excellent review.

Posted 6 years ago

“A very compact, efficient boiler, seems reliable but only had it for 6 months. Bills seem pretty reasonable aswell. Heats a three bed flat up pretty damn quick!”

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Posted 6 years ago

Thank you David for your fantastic feedback.

Posted 6 years ago

“Our plumber completed the installation. Everything went very smoothly and we received all Viessmann documentation promptly. The system has worked perfectly.”

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Posted 6 years ago

Thank you Andrew for your great review,

Posted 6 years ago

“Good service.”

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Posted 6 years ago

Thank you David for your great review.

Posted 6 years ago

“Introduced to Viessmann boilers by Heatable.co.uk, excellent installation service and appears to be an excellent product.”

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Posted 6 years ago

Thank you for your amazing review David.

Posted 6 years ago

Viessmann Limited is rated 4.3 based on 1,058 reviews