Viessmann Limited Reviews

Name: Viessmann Limited
Address: Hortonwood 30, Telford, Shropshire, Hortonwood 30, Telford, Shropshire, United Kingdom
Rating: 4.29

4.3 Rating 1,058 Reviews

83 %

of reviewers recommend Viessmann Limited

Company Reviews

Questions

Metrics

4.3

Based on 1,058 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

Visit Website

Phone:

01952 675000

Email:

info-uk@viessmann.com

Location:

Hortonwood 30, Telford, Shropshire,
Hortonwood 30, Telford, Shropshire
United Kingdom
TF1 7YP

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Viessmann Limited 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works perfectly well”

Helpful Report

Posted 4 years ago

“New Boiler fitted to replace old system Performing well as expected so far Installation process went well with no major issues”

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Posted 4 years ago

“Fantastic boiler no problems very efficient”

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Posted 4 years ago

“Brilliant delighted with our viessmann boiler. No issues at all highly recommend.”

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Posted 4 years ago

“working well”

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Posted 5 years ago

“Had a Weissmann 100 boiler installed a few days ago and the house has never felt this warm! Very impressed so far; the customer service was excellent, boiler arrived within a day and a half, the engineers who installed it were competent, professional, friendly and tidied everything up afterwards. The boiler itself is very quiet compared to my previous one and the house heats up extremely quickly.”

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Posted 5 years ago

“100W installed Jan 2015. Jan 2016 Motherboard failed. As you have few engineers in certain parts of the country it took a while for one to attend from quite a distance. Said there was nothing wrong as it did restart. Boiler failed again within 2 weeks. My usual engineer ascertained it was the Motherboard and told company . We had to insist it was the problem and it was replaced. Your 'local' engineer was useless and fitted work around his customers needs. Appalling service from the engineer and getting through to the company was dreadful. Problem took took over a week to resolve in very cold weather. The same problem has happened again - Feb 11th 2021. Indoor temp 10C! Better contact to the help line this time. Company technicians are good and assisted my engineer - electrodes was the initial thought. Replaced them. Still no boiler functioning- conclusion Motherboard again. Expense fault. Fortunately my engineer sorted it with your technicians in a day with the help of local plumbing suppliers stocking your parts! Warmth at last. How long for?”

Helpful Report

Posted 5 years ago

Sorry to hear you have experienced these issues with your boiler. If you could provide your contact details including your postcode we can look into this for you and see what we can do to help. Please email details to enquiries-uk@viessmann.com Kind regards Viessmann

Posted 5 years ago

“I had my boiler installed by South Coast boiler very very pleased with service highly recommend them and the boiler is very quiet no hassle so far”

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Posted 5 years ago

“Great boilers and engineers definitely recommend them.”

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Posted 5 years ago

“LOVELY LOVELY BOILER SMALL BY DESIGN AND VERY QUIET AND WAS FITTED BY A SUPERB COMPANY”

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Posted 5 years ago

“Our new Viessmann combi boiler was installed approximately 6 months ago. Straight forward installation and has worked faultlessly ever since.”

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Posted 5 years ago

“1st time with a Viessmann and all see to be good”

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Posted 5 years ago

“Great value boiler”

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Posted 5 years ago

“Boiler very quiet and working perfectly, ten years warranty is a bonus”

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Posted 5 years ago

“Replaced older combi boiler with a unit from Viessmann last year so this is the first winter. The boiler heats up very quickly and the radiators have never felt so hot! Very happy to recommend.”

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Posted 5 years ago

“I had my new Viessmann fitted just over 12 months ago and I am so glad we chose your boiler I have been really impressed with the system everything looks like its made to last, its economic good looking much better than my last system which began with a w which I nearly had updated but after reading pros and cons I chose you. Fitters also did an excellent job.”

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Posted 5 years ago

“Moved into a house with a Viessmann boiler installed. It is far superior to the one in my other house. I had an issue with the room thermostat device and contacted the company. The customer service was excellent . They sent an engineer who sorted it out without delay. Great service and grand boiler .”

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Posted 5 years ago

“Was very pleased with the service”

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Posted 5 years ago

“Excellent boiler instant heating and very quiet”

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Posted 5 years ago

“Very satisfied with our new boiler and the installation service from the approved installer.”

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Posted 5 years ago

Viessmann Limited is rated 4.3 based on 1,058 reviews