Viking Direct Reviews

1.2 Rating 301 Reviews

5 %

of reviewers recommend Viking Direct

1.2

Based on 301 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Viking Direct:

Viking is Ireland’s leading supplier of office supplies, we offer an extensive range of office supplies, first class customer service and unbeatable prices.Our range of office supplies includes everything from office furniture, computer desks, and filing cabinets to ink cartridges and office stationary. Whatever you need for your office, we’ve got it covered. Free delivery is available on all orders over €75, Visit our delivery page for more information on our same day delivery and next day delivery service. Browse our wide selection of office supplies and order online today. Viking has all the inspiration your office needs!

How long does Viking Direct take to deliver?

Helpful Report

(7 months ago)

Viking Direct normally delivers within 5 Days.

Helpful Report

(7 months ago)

36.36%

Industry Average

“ Ordered a notice board 7th Oct for delivery 8th Oct - not delivered - no explanation as to why this was not delivered - told delivery would now be 11th Oct = not delivered again - no explanation - driver finally turned up 12th Oct with what was obviously an empty, damaged box - delivery refused - contacted customer services for refund as I do not wish to deal with this company again - told this would be 7-14 days - have contacted today to enquire where refund is as its now 14 days - advised it is 7-14 WORKING days - my response was - OK, but it still over 7 days - in these days of instant online money transfer, are you seriously going to make me wait the full 20 days until you refund me?? Apparrantly so - AVOID AVOID AVOID AVOID ”

- Desmofan

“ Do not use Viking they are utterly useless there customer service is shocking and its takes 5 months to resolve a query.... been escalated no manager returned call. Also very over priced Do not meet delivery dates ”

- Louise Costello

“ Hi There. I placed an order for some whiteboard markers over a month ago and nothing recieved. I emailed customer services and got a reply that they were looking into it. Still no delivery. Lately, I was asked to complete a survey on customer satisfaction with Viking. What a joke. Avoid. I will update again. ”

- Ted

Viking Direct Reviews

Delivery - Slow