Viking Direct Reviews

1.2 Rating 301 Reviews

5 %

of reviewers recommend Viking Direct

1.2

Based on 301 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Viking Direct:

Viking is Ireland’s leading supplier of office supplies, we offer an extensive range of office supplies, first class customer service and unbeatable prices.Our range of office supplies includes everything from office furniture, computer desks, and filing cabinets to ink cartridges and office stationary. Whatever you need for your office, we’ve got it covered. Free delivery is available on all orders over €75, Visit our delivery page for more information on our same day delivery and next day delivery service. Browse our wide selection of office supplies and order online today. Viking has all the inspiration your office needs!

How is Viking Direct returns process?

Helpful Report

(6 months ago)

Greater than 94% of reviewers feedback is Viking Direct returns process could be better.

Helpful Report

(6 months ago)

0.00%

Industry Average

“ Viking Direct have the worst customer service I have ever experienced, they claim they offer ‘hassle free returns’ this is far from the truth. They claim they have a pick service that will collect your order for a return, however over a week has passed and they claim they will come the following working day, yet the collection service have still not come to this day. Honestly terrible ”

- Anonymous

“ Item on order did not turn up. Still waiting for a refund after more than a month. Truly dreadful customer service. No-one returns emails or calls. ”

- Anonymous

“ Awful returns process. Collection driver arrived on wrong day then did not turn up at all on another day. I received no call back when I raised a complaint the first time. I would not recommend ”

- Anonymous

Viking Direct Reviews

Returns - Difficult