Viking Direct Reviews

1.2 Rating 301 Reviews
5 %
of reviewers recommend Viking Direct
1.2
Based on 301 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 15%
Accurate And Undamaged Orders
Greater than 71%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Viking Direct:

Viking is Ireland’s leading supplier of office supplies, we offer an extensive range of office supplies, first class customer service and unbeatable prices.Our range of office supplies includes everything from office furniture, computer desks, and filing cabinets to ink cartridges and office stationary. Whatever you need for your office, we’ve got it covered. Free delivery is available on all orders over €75, Visit our delivery page for more information on our same day delivery and next day delivery service. Browse our wide selection of office supplies and order online today. Viking has all the inspiration your office needs!

How quickly does Viking Direct resolve customer queries?
(6 months ago)
Greater than 67% of reviewers feedback is Viking Direct takes over a week to resolve customer queries.
(6 months ago)
D
50.00%
Industry Average
I contacted customer service to ask them to delete my personal info, they assured me this was done and the next day I could log in and still see my personal info.
- you shouldn't know who I am but you do, don't you viking?
Absolutely appalling costumer service.
- Alda
Most horrendous Customer service I have ever experienced!!!
- Anonymous