Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Company to deal with and all transactions straightforward. I would not hesitate to use the Company again as they were very helpful and took the trouble to explain the process used to deal with the items I submitted for sale.”

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Posted 4 years ago

“Everything was quick and easy to process and I was impressed and happy with your service .”

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Posted 4 years ago

“Not a fair price”

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Posted 4 years ago

Thank you for taking the time to leave us a review, Ann. As a service, we understand that our offers won't always meet the expectations of all of our customers. All of our offers are based on the knowledge of our professional appraisers, and are made with zero obligation to accept. I only wish you had expressed your feelings about your offer whilst on the phone with Megan as she would have been more than happy to return all of your items to you at no cost. Kind regards, Katie - Vintage Cash Cow

Posted 4 years ago

“I love using vintage cow it’s very an excellent service”

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Posted 4 years ago

“I was very very disappointed on my return for the things I sent. Some items were new and in boxes. Had it not been the pandemic I would have got everything returned to me. If it’s really gold and silver and original antiques they want they should say that. I had things that could have been sold on by them as never used. Watches boxed and never used. Sorry I won’t ever use them again or recommend to any friends. I was ripped off. Sent two boxes.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave your review, Rena. All of our offers are made with zero obligation to accept, even nowadays when life isn't quite normal, we're still able to offer this to all of our customers. During the Covid-19 pandemic, we have been returning parcels to customers as we would usually, albeit with more care taken to quarantine items to ensure they are safe. The offers made by our appraisers are based on several factors, including the age, authenticity, quality, and condition of the items we receive. We specialise in vintage and antique items so would generally advise against customers sending us new items, as you mention in your review. I only wish you had chosen to decline our offer and have all of your items returned, as we'd always rather return a whole parcel to our customers rather than have you accept an offer you are unhappy with. Kind regards, Katie - Vintage Cash Cow

Posted 4 years ago

“Fantastic customer service, prompt and friendly. I would recommend Cash Cow to everybody.”

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Posted 4 years ago

“This is the best company out there, bar none, for getting rid of all your unwanted vintage items. Hassle free, no expense on your part, and a great way to earn money from unwanted items. Highly recommended.”

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Posted 4 years ago

“I was delighted I got 2 extra boxes added into my uplift so quickly Thanks again MM”

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Posted 4 years ago

“Disappointed with the amount of money paid for such a large amount of items. Would not use them again.”

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Posted 4 years ago

Thank you for leaving your review, Krystyna. As a service, we understand that our offers won't always live up to the expectations of all of our customers. Our offers are based on the knowledge of our professional appraisals team, and take into consideration many factors, including the age, authenticity, quality, and condition of the items we receive. I only wish you had expressed your thoughts whilst on the phone with Megan, as she would have been more than happy to have your parcel returned to you at no cost to you. Kindest regards, Katie - Vintage Cash Cow

Posted 4 years ago

“Excellent service.goods sent off,next phone call,given the value of goodsAccepted,money into bank.Would highly recommend.”

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Posted 4 years ago

“I have recently sent my second parcel as I was quite impressed with the service and received a generous offer for my first and Jordan from customer service was really helpful - don’t send items that are sentimental to you or that you think are worth a lot as often what we think they are worth is quite often not the real value but they explain all this in their brochure - I found it a really easy experience and am quite excited waiting for an offer on my second box...”

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Posted 4 years ago

“So overall it’s good for getting rid of junk like broken jewellery etc Don’t bother sending anything designer that has value , it’s not for this site . Quick payment and honest agents. Long waiting time for an offer . Any good brands you are better off selling on eBay .”

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Posted 4 years ago

“Very easy company to deal with. Clear instructions and pre paid postage. I was a bit disappointed with the offer though. They obviously know that you don’t want the stuff back so will accept a low offer.”

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Posted 4 years ago

“i was dumbfounded when i heard 20 pounds for my box i should have said i want it back butin the state of shock accepted what was offered was unbelieveable..pure rip off..”

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Posted 4 years ago

Hi Pamela, We understand that the cash offers that we make, that are based on the knowledge of our professional appraisers, do not always match the values that customers assign to their items. The beauty of our service is that it is completely without obligation. If the value of the items we receive falls short of a customer’s expectations, we are more than happy to return the items, completely at our expense. We even provide a tracking number so you can trace the parcel, via Parcel Force, all the way back to your door. I only wish you'd chosen to decline our offer and have your parcel returned as we'd always rather return a parcel than have a customer accept an offer they are unhappy with. Kind regards, Katie - Vintage Cash Cow

Posted 4 years ago

“Very convenient way of selling vintage items. Great communication and customer service:)”

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Posted 4 years ago

“Great service and great communication throughout would certainly recommend this service resulting in a good price 👍🏻”

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Posted 4 years ago

“Everything went very smoothly and very quickly will definitely use this service again thoroughly recommend”

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Posted 4 years ago

“Easiest way to earn a bit of money from unwanted/unloved items. Great, speedy dealing and conclusion.”

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Posted 4 years ago

“Really easy to use cash cow, hassle free.”

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Posted 4 years ago

“Very fair and quick service. No messing around. Choice of payment via cheque or bank. Brilliant xx thankyou xx”

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Posted 4 years ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews