Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You are too cheap, I supplied you with mont blanc fountain pen, cross pencil, jade bracelet and opal earrings amongst other things and received just £45”

Helpful Report

Posted 4 years ago

Hi Claire, Thank you for taking the time to leave us your feedback. All of our offers are based on several factors, including the age, authenticity, quality and condition of the items received, as well as the desirability of the items within our network of collectors. I only wish you'd chosen to decline the offer we made and opted to have your items returned as we never want any of our customers to accept an offer they are unhappy with. Had you chosen to refuse our offer we would have returned your whole parcel of items at our expense for you to sell the items individually through alternate platforms. Kind regards, Katie

Posted 4 years ago

“Excellent service. Easy to use. Free postage. Very fair price quoted. Will certainly recommend and use again.”

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Posted 4 years ago

“Great way of making some money on jewellery and various items, quick payments!”

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Posted 4 years ago

“Excellent customerservice and communication. Highly recommend”

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Posted 4 years ago

“I was unhappy on reflection with final settlement”

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Posted 4 years ago

Hi Carole, Thank you for taking the time to leave us your feedback. I'm very sorry to hear you feel disappointed with your offer, in hindsight. All of our offers are made with zero obligation to accept and should you choose to refuse your offer we will return all of your items to you at our expense. I only wish you had chosen to refuse our offer and have your items send back, as we never want any of our customers to accept an offer that does not meet your expectations. Kind regards, Katie

Posted 4 years ago

“Of course Cash Cow makes a profit but is is well deserved. Parcels were collected as planned; i soon received a phone call with an offer. once offer was accepted money appeared very soon in my account. A perfect system for items that are not TOO valuable.”

Helpful Report

Posted 4 years ago

“Excellent service. Would recommend”

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Posted 4 years ago

“The people were professional and did what they said they’d do however I found the valuation poor and way lower than expectations. I would not use or recommended because of this. With hindsight I could have took the coins to the bank and got more!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review, Debbie. All of our offers are based on the knowledge of our professional appraisals team, and take many factors into consideration with the final offer. Our offers are made with zero obligation to accept and we'd always rather have a customer decline our offer and have it returned at our expense than feel disappointed with an accepted offer. Please do bear this in mind should you choose to use our service again in the future, as we never want a customer to have regret about accepting an offer you are unhappy with. Kind regards, Katie

Posted 4 years ago

“Very helpful and efficient staff. Very good experience”

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Posted 4 years ago

“Anything you could not sell you give back to me it was awesome of mount of money”

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Posted 4 years ago

“First time of using Vintage Cash Cow. I was impressed how easy the process was and pleasantly surprised at the amount I was offered. Will use again.”

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Posted 4 years ago

“I found this very easy to do, request my labels, find a box, put in items that I don't require any longer and either send off or get a courier to pick up, then await the result. Within a week I had £135 placed into my bank account which paid for my groceries for that week. Very pleased with the ease of it all.”

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Posted 4 years ago

“Excellent Helpful”

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Posted 4 years ago

“Fast reliable service, however could provide a more detailed valuation of individual items”

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Posted 4 years ago

“Exhale the service”

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Posted 4 years ago

“Insulting offer, the courier would cost more to send back. I think they only want gold and silver and nothing else. I did send a mix of things including a gold necklace and Rotary watch, the offer was £10 for everything. I would have got more if I set up a stall at the end of my street!”

Helpful Report

Posted 4 years ago

Thanks for taking the time to leave us a review. I’m sorry to hear that you were not pleased with the offer we gave you. As a free service that covers all costs, it is in our best interests to make sensible offers. We understand that we cannot be the right service for everyone, hence offers are of no obligation and returns are entirely free. In regards to your belief that we only want gold and silver, this is simply not true. We accept many different items, as seen in our brochure, and every vintage piece is special to us. We’re also aware that it is possible to sometimes earn more for your items using other routes, however, it is certainly not as easy as simply boxing your items up and dropping them off at the post office or getting them collected from your home. We excel in making your decluttering experience hassle-free and efficient. I hope you chose to make use of our no obligation returns, as we never want customers to accept an offer they’re unhappy with. Kind regards, Jodi

Posted 4 years ago

“Very easy to use. Fair, prompt valuation and communication. Would definitely use again.”

Helpful Report

Posted 4 years ago

“I was very impressed with the professionalism of this company and would certainly use them again.”

Helpful Report

Posted 4 years ago

“Very helpful chat about the items I sent in Would have liked a list of the top items valuation Overall very pleased with what I got for the items I sent in”

Helpful Report

Posted 4 years ago

“I sent some decent items and some I'd consider to be rubbish, but apparently everything gets used. I was pleasantly surprised when I received a call to say it was worth £337. Stuff that had been sitting around in drawers for years. I accepted the offer and the money was in my account same day. Really efficient, professional and friendly. Thank you!”

Helpful Report

Posted 4 years ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews