Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately lost my ring when I requested return of the item and then would not offer fair compensation. Would not use again”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review of your experience, Gillian. In the case of any missing or damaged items, we will always try our best to make an offer that is fair for the item in question. Unfortunately, without evidence of value, we are unable to amend our compensation offer, and in the case of a dispute, this will be checked with a member of our Senior Management team. Kind regards, Katie Vintage Cash Cow

Posted 4 years ago

“Very friendly staff and fair valuation will use again thank you”

Helpful Report

Posted 4 years ago

“Absolutely fantastic! I love everything about Vintage Cash Cow! A one stop shop for all those vintage things. I put together a mixed box from my parents loft and got a call within a few days they they would like to transfer a nice sum of money into my bank. So pleased it can all be recycled in some way or another. Highly recommended.”

Helpful Report

Posted 4 years ago

“Very professional service. I was amazed at my valuation. Cheque arrived the next day. Would highly recommend this business.”

Helpful Report

Posted 4 years ago

“A hassle free service which I have used twice and have recommended to three others. I was pleased with my offers. The hardest part was finding a box big enough! I am already looking to see what else I can find.”

Helpful Report

Posted 4 years ago

“Fast response both with my first enquiry to getting payment Straight forward and easy to do. Knew that someone was only an email/phone call away if I needed help”

Helpful Report

Posted 4 years ago

“Very professional and efficient”

Helpful Report

Posted 4 years ago

“Excellent service. I sent a box of unwanted items for valuation. A couple of days later I received an email informing me the box had been delivered. Within three days I was given a quote, which was better than expected, once accepted money was paid into my bank account the same day. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Excellent company. Sent off 2 boxes, received appraisal which I accepted and my cheque came in the post the next day. Will use again.”

Helpful Report

Posted 4 years ago

“I have traded with Vintage Cash Cow 3 times so far I have been very pleased with my quotes, pay outs are fast, people are very friendly and helpful would reckon mend them to everybody. Plus bonus your postage is paid by VCC.”

Helpful Report

Posted 4 years ago

“Very pleased with the service, so easy and quick. Very fair.”

Helpful Report

Posted 4 years ago

“Very easy to use and I was delighted with the offer made to me. I really like the ethos of aiding charity or finding second lives for unwanted articles too; it strikes me as a win-win situation. I found the telephone advice very helpful in guiding me to other things that I could send. Full marks all round!”

Helpful Report

Posted 4 years ago

“I was bitterly disappointed at the amount my collectibles raised. At worst case scenario they would have made much more on eBay and even though it’s time consuming, it’s how I’ll continue to sell my collectibles. Vintage comics x5. Silver plated items x 4, Vintage doll, Corgi cars, Trench art shell, Silver cutlery, Vintage jewellery box with original decoupage, Costume jewellery circa 1950 and a few other collectibles that I could not value myself. This came to less than £80.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review, Heather. I'm very sorry to hear you felt disappointed with the offer we made for your items. Our offers are based on several factors, including the age, authenticity, quality, and condition of the items, as well as the desirability of the items within our marketplace. All of our offers are made with zero obligation to accept, and I only wish you had chosen to make use of our free returns rather than accepting an offer you are unhappy with in hindsight. Kind regards, Katie

Posted 4 years ago

“OK if all you want is to get rid of the stuff but if you want a good price perhaps you should look somewhere else.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us your review, Lynda. Our offers, which are based on the knowledge of our professional appraisers, are made with zero obligation to accept, and should you decline your items will be returned at no cost to yourself. We don't claim to be the best place to sell items for the highest price, many of our customers use our service as we're a quick, easy and convenient way to declutter a large number of items. I only wish you'd chosen to decline your offer and have your items returned, as we never want any of our customers to feel regret about accepting an offer from us. Kind regards, Katie

Posted 4 years ago

“They were very quick to send me the details and gave clear instructions as to what could be and could not be sent. The response was quick and on acceptance the money was put in the bank straight away. Great service and would recommend.”

Helpful Report

Posted 4 years ago

“Never again”

Helpful Report

Posted 4 years ago

Hi Trish, I'm very sorry to hear you feel this way; we never want any of our customers to feel regret from using our service. We appreciate any feedback, good or bad, and would love to hear how you think we can improve our service. Kind regards, Katie

Posted 4 years ago

“Easy to use service, parcel collected at the time arranged and pleasantly surprised how much I received for a few bits in a draw that I was never going to use.”

Helpful Report

Posted 4 years ago

“Useful service but not sure I would use them again. Too many emails. Time limit on labels fictitious. Three items of value (a brooch and two coins) not accurately appraised. Return offered without adjustment of offer. Accepted offer. Decided against return of coins but asked for brooch. Arrived badly damaged, inadequately packaged (but possibly already damaged before return), mistake in valuation acknowledged, compensation paid. Customer facing staff polite and helpful but some delays in resolving problem. Advice - make sure you know the details of anything you think is particularly valuable and be prepared to quote them. Ask for a second appraisal of an item if dissatisfied. Ask for time to make decisions about accepting the offer and/or possible (part) returns. Be aware that it appears unlikely that items will be returned in their original boxes.”

Helpful Report

Posted 4 years ago

Hi Barbara, Thank you for taking the time to leave us your review. First of all, I'm very sorry for the delay in getting the issue with your return resolved. Based on your experience, our returns process has been updated and improved, with our team using specific boxes for small part returns, to prevent damage in the post. We do state in the Terms and Conditions on our website that all offers are made with a 14-day window in which customers can let us know if they choose to accept or decline. We don't expect customers to accept an offer there and then if you need time to consider your options. Kindest regards, Katie Vintage Cash Cow

Posted 4 years ago

“I was very pleased with the service I received. Friendly people on the phone and my queries were always answered. Thrilled with the money I made and it was promptly paid into my bank account. I have been recommending Vintage Cash Cow to friends and hope to use them again in the future.”

Helpful Report

Posted 4 years ago

“Did not get as much as I thought I wood from old family items reluctant to send any more items”

Helpful Report

Posted 4 years ago

Hi Julie, thanks for taking the time to leave us a review. We understand that we cannot always meet a customer's expectations and therefore, our offers are of no obligation and all of your items can be returned for free. We have to make sensible offers as a service that covers all postage and service costs. Kind regards, Jodi Vintage Cash Cow

Posted 4 years ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews