Vionic Shoes Reviews

Name: Vionic Shoes
Address: 1 Gateway Court, Coomera
Rating: 4.54

4.5 Rating 351 Reviews

87 %

of reviewers recommend Vionic Shoes

Company Reviews

Product Reviews

Metrics

4.5

Based on 351 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a first time buyer I had a problem accessing the 10% offer via the website. After emailing about the problem, it was efficiently handled and the required code emailed to me. I found it easy to place an order which subsequently arrived approx 1 week later.”

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Posted 5 months ago

Hi there, Thank you for your wonderful review! We're so pleased to hear that our team could assist you with the promo code and that your ordering experience was smooth. It's great to know your Vionic shoes arrived in a timely manner. We truly appreciate your support and can't wait to welcome you back for your next purchase! Best, The Vionic Team

Posted 5 months ago

“The sand Les I just purchased I was able to wear straight away with no problems , they are so comfy I will be getting another pair in another colour.”

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Posted 6 months ago

Hi Kristina, We're thrilled to hear that the sandals is proving to be so comfortable for you right from the start! It’s wonderful to know you’re planning to grab another pair in a different colour. Your support means a lot to us! Thank you for sharing your experience!

Posted 6 months ago

“Swift, easy ordering, my third pair of Vionic Shoes very happy.”

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Posted 6 months ago

Hello! We must admit, Vionic shoes has this affect on people quite regularly. Potentially we should consider a warning label. Thank you so much for the kind words! We look forward to helping you out next time too.

Posted 6 months ago

“These are the only shoes I can walk comfortably in all day. I watch for the specials as I am on a limited income.”

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Posted 6 months ago

Hello Jane, We're so glad that you love your Vionic's! We completely understand that bargain hunter attitude (especially this day and age) and we've got great news! Over the next few days we are going to be launching an end of year clearance. So you'll be able to snap up a couple more pairs that'll fit in your budget. Thanks so much for the kind words!

Posted 6 months ago

“Very happy with my purchase. Large variety to selcet from. Good service.”

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Posted 6 months ago

Hi Helen, We're thrilled to hear that you're happy with your purchase! A wide variety to choose from is something we pride ourselves on, and it's great to know you found something you love. Your appreciation for our service means a lot to us. Thank you for choosing Vionic!

Posted 6 months ago

“Very comfortable”

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Posted 6 months ago

Hey Gail, We're so happy you find your new Vionic's comfortable and are happy with your purchase. If there's anything we can do to make this a 5-star experience for you please don't hesitate to let us know.

Posted 6 months ago

“Stylish and very comfortable. I now have three pairs in different colours, almost living in them!”

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Posted 6 months ago

Hello! It does get a bit like that. We've been considering adding a warning label to the box and given this feedback we might have to. Thank you so much for the kind words!

Posted 6 months ago

“Love my vionic shoes I have multiple pairs very comfortable”

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Posted 6 months ago

Hey Pauline, We're so glad you love your Vionic's and we're very much looking forward to helping you with your next pair when the time comes.

Posted 6 months ago

“I ordered a paid of slippers on Dec 1 24, that werent suitable. Since i have tried a reach someone on the 1800 they have listed (noone ever answers) and email, several times to no avail for 2 weeks!!! in a 30 day free return perion. Worst retail experience i have has for a very long time. Beware: if you need to refund your product likely you will be in the same spot.”

Helpful Report

Posted 7 months ago

Hey Nada, We're sorry that you had this experience with Vionic. Normally we pride ourselves on our Customer Service, but unfortunately this time around you caught us in a bit of a "perfect storm". We don't want to make excuses, but we hope we can explain our position. The time of year you first got in touch with us is when many staff go on leave. On top of this we migrated email platforms and many requests were lost in that transition. It is unfortunate you were swept up in this but we promise that this isn't usually the case. We hope that your issue has been rectified to your satisfaction now and that we haven't lost you as a customer in the future. Kind Regards, Vionic

Posted 6 months ago

“This is the second pair of each colour of the same shoe style of which I love . Very comfortable and good arch support which is what I need”

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Posted 7 months ago

“The most comfortable shoes ever. I have 3 pairs and now don’t wear any others. Fantastic range of colours. But the key thing for me is comfort. I love the fact that the back of the shoe is low on my heel.”

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Posted 7 months ago

“I love Vionic shoes & don't like to wear anything else. They are so comfortable whether I am wearing sneakers, sandles or boots. Years ago comfortable shoes looked awful but theses are so lovely.”

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Posted 7 months ago

“All good with my order”

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Posted 7 months ago

“I was disappointed with the jacynder little kitten heel pointed toe. Very little under foot support and very narrow. The toe coverage was also too low but wide enough.”

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Posted 7 months ago

“Used to be a quality brand - now very poor and bad service for a high quality price”

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Posted 7 months ago

“I was disappointed that these sandals didn't work out as they are quite cute and just what I was looking for as I'm a regular Vionic user. Sadly I am a half size and the 6 was just a tad too small that my heel hung over and I know the 7 would have been a bit too large.”

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Posted 8 months ago

“I have severely deformed feet and shoe shopping is a horrendous process. When I found I could wear this style of shoe I have purchased a range of colours in that style”

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Posted 8 months ago

“Good comfortable shoes. They are robust & last years. I live in Darwin with high heat & humidity 9 months of the year. Rubber & shoes deteriorate at a faster rate up here. Most cheap shoes will not last one year.”

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Posted 8 months ago

Hi Kerrie, Thank you for your feedback! We're so glad to hear that our shoes are holding up well in Darwin's challenging conditions. Durability and comfort are things we take pride in, and it's great to know they're meeting your expectations. Thank you for choosing Vionic!

Posted 8 months ago

“Very stylish! Took a bit to get used to wearing them.”

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Posted 8 months ago

Hi Lesley, Thank you for your feedback! We're so glad you find them stylish! It’s normal for something new to take a little adjustment, and we’re happy you gave them a try. We hope they’ve become a favourite for you! Thanks for choosing Vionic!

Posted 8 months ago

“Love the feel of these sneakers but I've had them less than a month and the rubber soul is coming off. Will be taking them to a cobbler to be fixed”

Helpful Report

Posted 8 months ago

Hi Michelle, Thank you for your feedback! We're happy to hear you love the feel of the sneakers, but we’re truly sorry to hear about the issue with the sole. That’s not the experience we want for our customers. Please reach out to our customer service team info@vionicshoes.com.au so we can assist you directly. We want to make this right for you!

Posted 8 months ago

Vionic Shoes is rated 4.5 based on 351 reviews