VioVet Reviews

Name: VioVet
Address: VioVet Ltd 53, Bilton Way, Luton
Rating: 4.64

4.6 Rating 1,964 Reviews

92 %

of reviewers recommend VioVet

Company Reviews

Questions

Metrics

4.6

Based on 1,964 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01582 842096

Location:

VioVet Ltd 53, Bilton Way
Luton
LU1 1UU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came in time really pleased with service”

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Posted 5 years ago

“Usual good service and delivery. A one hour slot and being able to track the van would have been 5 stars.”

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Posted 5 years ago

“I don't know if Viovet are using a different courier service but my last 3 or so orders all arrived well before the 12 noon cutoff point for frozen food deliveries. Well done!”

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Posted 5 years ago

“They have a wide range of products and fast delivery to Denmark. But the delivery costs are a little high”

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Posted 5 years ago

“Fairly fast delivery. Goods as described.”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Quick service but disappointed with delivery charges.”

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Posted 5 years ago

“Good price but next day delivery is unreliable. Twice now it has arrived at least 2 days later than the advised delivery date”

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Posted 5 years ago

“A speedy service at a reasonable price. Unfortunately the bag arrived open, but I do not think any meal had been lost, but it may be something to look into.”

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Posted 5 years ago

“Easy and fast delivery cheaper than the local vets perception is needed.”

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Posted 5 years ago

“Good service and product.”

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Posted 5 years ago

“Violet are quick to process the order, they've kept me updated on the shipping process and the correct items have arrived in good condition. My only complaint is that my last 2 deliveries have been several days late due to the courier which understand is out of viovets control. Otherwise great service”

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Posted 5 years ago

“Quick service”

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Posted 5 years ago

“Good delivery and updates on delivery status. I would have liked the small dog dry food to be available in a 10-12kg bag .”

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Posted 5 years ago

“Quick and easy ordering process. Cheaper than the vet.”

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Posted 5 years ago

“Good quality at good prices”

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Posted 5 years ago

“Good service will use again”

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Posted 5 years ago

“Viovet ordering process really easy, great price too but had a nightmare with fed ex. Nearly a week to wait for a next day order. Hopefully just a blip”

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Posted 5 years ago

“Reasonable price, speedy delivery. Jm”

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Posted 5 years ago

“Very good service but slightly annoyed that the price of the prescribed medication went up by £2 within a month”

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Posted 5 years ago

VioVet is rated 4.6 based on 1,964 reviews