VioVet Reviews

Name: VioVet
Address: VioVet Ltd 53, Bilton Way, Luton
Rating: 4.62

4.6 Rating 1,973 Reviews

91 %

of reviewers recommend VioVet

Company Reviews

Questions

Metrics

4.6

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01582 842096

Location:

VioVet Ltd 53, Bilton Way
Luton
LU1 1UU

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VioVet 3 star review on 15th November 2024

Nicola

Anonymous

Richard Scobey

VioVet 1 star review on 21st September 2022

Jenny Scotland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in France and have used Viovet for a number of years - the service on their helpline is excellent and all the items, against prescription by our vet here in France, have been delivered within 10 days of ordering as indicated on their site.”

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Posted 6 years ago

“Very professional outfit 👍”

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Posted 6 years ago

“Very quick delivery as always and medication very well priced Thanks”

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Posted 6 years ago

“Great prices and service”

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Posted 6 years ago

“Been very happy with service thank you liz”

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Posted 6 years ago

“very good service”

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Posted 6 years ago

“Very fast delivery and great prices. Never had a problem with using viovet.”

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Posted 6 years ago

“Very efficient”

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Posted 6 years ago

“Good value, minimal packaging. Speedy delivery.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Great service as always”

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Posted 6 years ago

“Great service. I got detailed information about administering medicines. Howerever could be quicker with delivery .”

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Posted 6 years ago

“Was disappointed having paid £4.99 for delivery, it then took eight days for order to arrive. Order was incomplete. However staff made good by delivering the missing item the next day. I have always received the best of service from VioVet and will continue to shop for the products that my dogs love and enjoy. Thank you.”

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Posted 6 years ago

“Efficient and knowledgeable staff.”

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Posted 6 years ago

“Great price, prompt delivery. Highly recommended.. Don't need a hanger tho, waste of resources .!”

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Posted 6 years ago

“Always a great service”

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Posted 6 years ago

“Good price for product which isn’t readily available in pet shops.”

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Posted 6 years ago

“Quality, genuine products at very competitive prices. Prompt delivery. Would definitely recommend.”

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Posted 6 years ago

“Absolutely love VIOVET for my dogs and horses. Products are much cheaper and the real thing not a poor substitute. Our deliveries are always prompt and notified. I have never needed to return or request a refund but when ai halved the quantity of a recent order due to my vet completing the prescription wrongly, they immediately credited my account with the difference. I highly recommend VIOVET. Communication is easy with prompt responses to emails or you can actually call them, (yes really) and get a friendly knowledgeable and helpful response. Whats not to like?”

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Posted 6 years ago

“I would be more than happy to recommend VioVet and have done so on several occasions. Good value for money, excellent service and customer support.”

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Posted 6 years ago

VioVet is rated 4.6 based on 1,973 reviews