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VioVet Reviews

4.6 Rating 1,962 Reviews

92 %

of reviewers recommend VioVet

Company Reviews

4.6

Based on 1,962 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01582 842096

Location:

VioVet Ltd 53, Bilton Way
Luton
LU1 1UU

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VioVet 1 star review on 10th July 2023

VioVet 1 star review on 21st September 2022

VioVet 1 star review on 21st September 2022

VioVet 1 star review on 28th July 2022

VioVet 1 star review on 28th July 2022

VioVet 1 star review on 28th March 2022

VioVet 1 star review on 19th January 2022

1

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some tablets for my little dog on 17/11. These were needed quite quickly as they stop her from itching. I kept tracking, and the post office said they hadn't received them from VioVet I couldn't wait any longer ( and nether could my dog ) so i rang VioVet and spoke to Tia. Tia was so helpful from start to finish and arranged for more tablets to be sent out straight away Thankyou Tia From Sally and Pippa”

Posted 5 months ago

“AVOID THIS COMPANY AT ALL COSTS? Violet promises delivery dates that it has way of meeting. As a result it makes the death of a pet more likely. Even when you all and ask why they estimated their delivery date when you purchased: (a) they will put you on hold for about 20 mins ( clearly many customers have the same issue) and (b) you only get to speak to a customer service call agent who has no knowledge of the whereabouts of your order and no ability to do anything to expedite it. THIS COMPANY SHOULD BE AVOIDED THEY PUT PETS HEALTH IN DANGER”

Posted 1 year ago

“Have used Viovet several times now and they have never failed to deliver an excellent service, their prices are unbeatable, I always receive my order just a few days later and the quality of goods are excellent. Will continue to use this company. Thank you Viovet!”

Posted 1 year ago

“Good selection of products at v good prices and quick delivery”

Posted 2 years ago

“Only ordered yesterday lunch time and my delivery arrived today! Very happy with service. Thank you VioVet! 5* service.”

Posted 3 years ago

“Tried to leave review on viovet site to no avail, I order my furry friend’s food from here, from ordering to delivery only takes 24 hours, well pleased with this. Price wise its the best i’v come across. Will continue to use viovet.”

Posted 4 years ago

“Fantastic, quick delivery aswel”

Posted 4 years ago

“Very easy to order, products tend to be cheaper, huge range of products, & best thing is free delivery if you purchase up to £29.00... thank you VIOVET.”

Posted 4 years ago

“Great prices, fast delivery, happy customer”

Posted 4 years ago

“Great service. Fast delivery. Great prices.”

Posted 4 years ago

“Quick and easy to order.”

Posted 4 years ago

“Excellent from start to delivery. Arrived on due date and well packaged. Never had to return anything so can't comment.”

Posted 4 years ago

“Competitive price with speedy delivery.”

Posted 4 years ago

“The experience was amazing with Viovet. The speed of delivery was great. I had the item in 24 hours after ordering my product. I will use this company again. Many thanks. The item was allot cheaper than anywhere else. 5 star service. Very well done.”

Posted 4 years ago

“VioVet deliver very quickly. Their prices are generally much better than I can get elsewhere. On one occasion I had to return an item and their customer service was excellent. I think they are a great company and I have been using them for a couple of years.”

Posted 4 years ago

“Transaction from start to delivery was very good.”

Posted 4 years ago

“I have the dogs fgood on repeat order so need not worry about running out. It always arrives as arranged.”

Posted 4 years ago

“Very good excellent service Lovely lady on the phone who phoned Me back”

Posted 4 years ago

“Buttons came on time were exactly as described”

Posted 4 years ago

“Could not have been better. Great chat with staff, ordered at good price, 48 hours later in my cupboard. Go use them....😁”

Posted 4 years ago

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VioVet is rated 4.6 based on 1,962 reviews