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VIPCars.com Reviews

4.9 Rating 3,612 Reviews
98 %
of reviewers recommend VIPCars.com

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VIPCars.com 5 star review on 15th April 2025
John Green
VIPCars.com 5 star review on 25th March 2025
Jalo
VIPCars.com 5 star review on 25th March 2025
Jalo
VIPCars.com 5 star review on 8th September 2024
José Da Silva Figueiredo
VIPCars.com 5 star review on 2nd September 2024
Steph
VIPCars.com 1 star review on 4th August 2024
Anonymous
VIPCars.com 5 star review on 2nd August 2024
Mohammad
6
Anonymous
Anonymous  // 01/01/2019
Rick and his other colleague were just wonderful in helping me by cancelling the insurance and the booking. Thank you to both of you !
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Posted 4 months ago
Carol Hope (Customer Care Specialist) was professional and timely in resolving the problem.
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Posted 4 months ago
Bella a répondu à toutes mes questions de façon rapide et très efficace. Elle a largement rempli son rôle avec sérieux, assiduité et compétences. Ça fait très plaisir d’avoir des personnes qui ont comme pour préoccupation principale, la satisfaction pleine et entière du client. Frédéric.
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Posted 4 months ago
Carol Hope the operator has been very helpful.
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Posted 4 months ago
Lily was very helpful
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Posted 4 months ago
Carol Hope is so helpful
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Posted 4 months ago
The customer service is excellent. They have very good choices and you just need to read the reviews for the rental company your car belongs to. الشركة ممتازه للحجز. الايجار بأسعار منافسه وما عليك الا قراءه تعليقات للشركة التي ستستلم منها سياراتك
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Posted 4 months ago
I stupidly added my wrong email address on the booking (.com instead of .co.uk) so was in a panic as didn’t receive the confirmation email. I used the Live Chat function and Rick Wilson was super helpful and corrected my mistake in just a few minutes. Great service!
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Posted 4 months ago
Great Service. I had to cancel my car rental at the last moment due to a family member going into hospital. Apart from that the service was good and returned my deposit straight away. Would recommend VIP Car's to anyone 👍
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Posted 4 months ago
Very efficient customer support. I spoke with Rick Wilson who answered all my questions quickly and professionally. Recommended.
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Posted 4 months ago
Janet M. was very quick to understand my need and very helpfull to get quick as possible. Thank you
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Posted 4 months ago
really helpful. It is all clear to me after contacting the helpdesk.
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Posted 4 months ago
Excelente servicio al cliente de Lily Conti.
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Posted 4 months ago
Thank you for your support. @Carol Hope
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Posted 4 months ago
Their prompt and accurate service was exquisite! Allan replied me very fast.
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Posted 4 months ago
Tony who replied to my request was prompt, acurate and helpfull
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Posted 4 months ago
Fast and helpful reply
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Posted 4 months ago
Great service! I had a change my booking and experienced some issues on the website. However, the online customer service was very helpful and changed my booking.
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Posted 4 months ago
Bella es muy amable.
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Posted 4 months ago
Was inquiring about Full Size vehicle if it would be adequate size for my family of 4 with luggage spoke to Christina Garg at customer service she was very kind and helpful.
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Posted 4 months ago
VIPCars.com is rated 4.9 based on 3,612 reviews