“It has been extremely easy to get through to VIP cars when I made a mistake with the date of pick up of the car and needed help with rectifying that
The customer service gentleman was polite, knowledgeable and efficient and corrected my mistake quickly. Would thoroughly recommend this company.”
“I had some queries about my booking and Deven was extremely helpful and sorted everything out for me through the online chat. Good customer service is so important and Deven lived up to this.”
“I was struggling with multiple reservations I had made through the website. After trying multiple times to reach someone through the phone, I finally was saved by Eddy. Very confident and knowledgeable he guided me through my issues and made sure everything was understood from my side. He most definitely made my day and vacation for my family. I hope everyone gets an Eddy on the phone!”
“We're happy because Lily made it so easy to change our pickup point for rental car due to plane arriving Gatwick instead of Heathrow.
Cheerful and efficient”