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VIPCars.com Reviews

4.9 Rating 4,641 Reviews
98 %
of reviewers recommend VIPCars.com

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Great service
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Posted 1 year ago
Rapid problem solving regarding a Sunday short reservation. Carol was great!!
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Posted 1 year ago
Very happy with the customer service. I would recommend VIPCars.
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Posted 1 year ago
VIPCars quoted one of the lowest from the search engine... and it was easy to book..Carol was definitely of great help....she reply my email within mins and solve my issue.. Will update again the experience when I collect my car tomorrow..
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Posted 1 year ago
Carol yardımcı oldu çok ilgiliydi.
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Posted 1 year ago
Robin Romero really helped me find everything I needed
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Posted 1 year ago
Perfect phone service
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Posted 1 year ago
Super helpful chat host Carol Hope. Amended our booking at no extra cost. Very efficient.
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Posted 1 year ago
Very good 👍
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Posted 1 year ago
Yes happy.
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Posted 1 year ago
I received information through the customer care center before picking up the car. Despite many questions, R. Romero was so kind and answered promptly.
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Posted 1 year ago
Always use VIP cars and always pleased with the service. Have used their customer service and Carol Hope sorted out my request perfectly and quickly. I'll continue to use every time I travel.
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Posted 1 year ago
Asked for invoices and received it promptly.
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Posted 1 year ago
VIPCars were very quick in responding to my query, and helpful with altering my booking.
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Posted 1 year ago
Excellent service client. Réactivité et aide pour trouver une solution rapidement. Merci a Dave pour le suivi de la démarche de remboursement suite à un problème (non dû à VIPCars)
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Posted 1 year ago
Booked a Honda BRV for the large boot, but was upgraded to a Toyota Velox, with a much larger boot. It took all the suitcases plus a wheelchair with ease. Great service and a great car. Many Thanks
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Posted 1 year ago
Good service from Christina Garg
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Posted 1 year ago
Carol Hope over the phone was great, but unfortunatelly doe to the fact that we have a problems with our credit card, we were not able to rent a car at the end.
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Posted 1 year ago
Chat service response was excellent. I spoke to Carol and she was able to help me with all my questions. Very tentative and sympathetic to my unfortunate circumstances. Thanks for your help.
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Posted 1 year ago
Great customer service! Employees are very kind, supportive and friendly. Christina was amazing!
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Posted 1 year ago
VIPCars.com is rated 4.9 based on 4,641 reviews