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VIPCars.com Reviews

4.9 Rating 3,870 Reviews
98 %
of reviewers recommend VIPCars.com

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VIPCars.com 5 star review on 15th April 2025
John Green
VIPCars.com 5 star review on 25th March 2025
Jalo
VIPCars.com 5 star review on 25th March 2025
Jalo
VIPCars.com 5 star review on 8th September 2024
José Da Silva Figueiredo
VIPCars.com 5 star review on 2nd September 2024
Steph
VIPCars.com 1 star review on 4th August 2024
Anonymous
VIPCars.com 5 star review on 2nd August 2024
Mohammad
6
Anonymous
Anonymous  // 01/01/2019
The live chat response is promptly. Carol Hope is very responsive on my query she really take pride in her work. Thanks. 😊
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Posted 1 year ago
super fast reply and efficient!
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Posted 1 year ago
It’s excellent and fast in solving anything you need
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Posted 1 year ago
Drove away very happy with reception and key pick ...drop off was a breezelindaeoneill@hotmail.com
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Posted 1 year ago
Support center is very professional
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Posted 1 year ago
Rachel helped me reaching the supplier when my flight was delayed for 4 hours and asked them to reserve the car until my arrival. The prices are good and many options are available. Thank you Rachel Green.
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Posted 1 year ago
Great experience from start to finish. Easy to find and collect. Staff really helpful. Car exceeded expectations.
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Posted 1 year ago
Friendly and helpful staff, pick up/drop off was efficient. The car was in great condition and good value for money. No issues whatsoever
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Posted 1 year ago
Very kind and correct company
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Posted 1 year ago
Rachel Green: She answered to the point, quickly, and was easy to understand. I was very impressed.
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Posted 1 year ago
Had an issue with my booking and Justin on help desk was persisiant and helpful in finding solution and resolving my issue. Great service
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Posted 1 year ago
There was an overbooking situation with the supplier that resulted in a one-day delay in providing me with the rented car. I had to submit a claim directly to the car rental supplier, which was not successful. I immediately contacted the VIPCars customer service and they took care of the situation. Finally, the situation was resolved and a refund for the out-of-pocket expenses I had incurred for the delay was issued. Many thanks to the VIPCars customer service, specifically, to Jason Roy who gave proper follow up with the supplier and kept me informed by email of everything throughout the process.
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Posted 1 year ago
Alex Reins was very helpful and very patient and professional whilst he handled my query and sorted out everything I needed promptly. Thanks Alex for the great service
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Posted 1 year ago
Well organized company and they have wide range of choices and connections with the most famous rental companies globally Quick response and commitment
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Posted 1 year ago
Hiring a car from this company was very straightforward. Easy to navigate website. clear instructions, easy pick up and drop off procedures, a good clean car, all provided at a fair price. To me this equals good value for my money.
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Posted 1 year ago
Carol Resolved my problem
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Posted 1 year ago
Assistenza chat, super!
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Posted 1 year ago
Excellent customer service. Alex R. was able to make our changes promptly with no issues.
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Posted 1 year ago
Fui atendida pela Rachel Green, que prontamente e com muita cortesia, resolveu minha questão.
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Posted 1 year ago
very very very very very very good
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Posted 1 year ago
VIPCars.com is rated 4.9 based on 3,870 reviews