“Tony was a fast responder and take immediate action on my case ! He seems to be an updated and knowledgeable agent that you can share your problem with him and rely on him.
In a few words , give this man a raise ! He deserve it !”
“Great service by Down West Car Rentals, provided me with a fine car (very spacious trunk, 3 large suitcases fitted in easily). Superb customer service at pick-up and car return, polite and professional staff. Would definitely use again in Antigua.”
“Alex R was super super helpful! Put my mind at ease and his responses were so fast it had me questioning whether he was a real person (he was haha)
Thanks again! Appreciate all the valuable help :)”
“Just had a chat with Dave Wilson in customer service. He was very friendly, informative and reassuring. He gave clear information related to my enquiry and provided extra information and documentation so that there would be no confusion about what was included for free (additional driver) when I collect the car. It my first time hiring a car abroad so this was very reassuring. Hopefully it will all go well at the collection. Thanks Dave.”
“I had a problem getting my voucher from VIPCars due to my mistake.
Thanks to Rachel Green very kind assistance the problem was solved!
5 star service!”
