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VIPCars.com Reviews

4.9 Rating 4,658 Reviews
98 %
of reviewers recommend VIPCars.com

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I made a mistake while booking and was already very happy that an instant chat was available. Garry was very nice and courteous and was able to solve my issue in less than 10 min without any additional charge. He was nice, diligent and polite. Very satisfied with the customer approach.
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Posted 1 year ago
Garry's service is patient, warm and thoughtful, and solved my problem perfectly.He helped me successfully solve the problems I encountered when renting a car for the first time.
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Posted 1 year ago
Ryan helped me to effortlessly change an existing booking
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Posted 1 year ago
l’operatore è stato molto gentile ed è riuscito a risolvere il nostro problema
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Posted 1 year ago
The agent responded so quickly and kindly. Solution provided perfectly and very satisfying.
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Posted 1 year ago
Good on you mate Garry. Regards Alex
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Posted 1 year ago
Vielen Dank, Herr Dave Wilson, Sie haben sich die Zeit für meine Verschiebung genommen.
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Posted 1 year ago
Quick and simple. Excellent
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Posted 1 year ago
all is fine
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Posted 1 year ago
I recently had the pleasure of interacting with Garry from VIPcars.com’s chat support. Garry was incredibly helpful. I highly recommend Garry for his excellent customer service skills. Thank you, Garry, for your outstanding support!
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Posted 1 year ago
Great customer service
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Posted 1 year ago
I taked to Garry, he was soooo kind and very halpfull thank you Garry
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Posted 1 year ago
Very good service! Many thanks to operator Dave Wilson! highly recommended
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Posted 1 year ago
Great help Jason
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Posted 1 year ago
My original flight was cancelled and I had to reroute which meant some last-minute changes to my car pick-up time at the airport. Customer service rep Christina Garg was able to help me adjust my timing and suggest alternative car types so I was able to accommodate my new flight schedule. Thank you very much!
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Posted 1 year ago
Awesome experience. They uploaded us to a beast of a car! We were stoked. Would definitely use this company again.
VIPCars.com 5 star review on 29th June 2024
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Posted 1 year ago
Jason helped with the modification with ease
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Posted 1 year ago
Was helped by a chap called Ryan Johnson who could not have been more helpful and very quick to resolve my query and even helped sort my brothers on the same chat, making it a lot easier than most companies
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Posted 1 year ago
I had an excellent experience with VIP Cars, thanks to Garry's outstanding customer service. He was incredibly helpful, patient, and professional throughout the entire process. Garry ensured that all my questions were answered and went above and beyond to make sure I had a smooth and hassle-free experience.
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Posted 1 year ago
Gary at VIP Cars was a masterful genius in solving a complex modification of my original reservation with dollar rental car. He was kind, funny and quick to understand the challenges adn he delivered great customer service!! I wish more online support teams had people like Gary! Truly the best!!!
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Posted 1 year ago
VIPCars.com is rated 4.9 based on 4,658 reviews