“I have not got the car yet but I have corresponded with a service representative and she was very good- answered my question right away and was really nice. Her name is Lily Conti.”
“Rick was very helpful and listened to all my concerns. I couldn't get through to the car rental company and he was very supportive in trying to contact them. he then offered me a full refund and was very apologetic. Thank you for the wonderful customer service.”
“I booked a van from VipCars a few months ago, but we couldn't make it due to family problems. I asked for a cancellation less than a week before the reservation start date. Justin Jones from live chat helped me with that, and it's been cancelled very easily, and I got my full refund. The cancellation process was very smooth and fast. Thank you for all your help, Justin”
“Christina was very helpful and friendly when I called up to cancel my booking and made the process very easy. The response time was quick as well when calling up VIP Cars. Thank you!”
“I had a query after making my booking. Live chat was available immediately. Bella answered my query quickly and efficiently. I am very happy with the booking process.”
