“I booked a car with VIPCars but needed to cancel a week or two later due to a change in circumstances. In doing so I received fantastic support from the customer service assistant Christina. Often these types of situations can prove challenging but Christina was very responsive and dealt with my query satisfactorily.”
“I had a quick live chat with Kathy Forks, and it was very smooth and valuable, as details provided in No time, also she i very fast and clear with the question i asked and replying me back, really nice service.”
“Volledige bedrag terug gekregen van de gehuurde en al betaalde auto, incl. verzekering, toen bleek dat mijn vrouw ziek was en we niet met vakantie konden! Geweldig medeleven getoond en super service! VIP-cars is en fijne partner!”
“Great service so far.
Contacted customer service.
Live chat worked perfectly fine with almost none waiting time.
Christina was super good, she understood our issue and resolved it straight awaay.
Thanks!”
“Great customer support and service. Rectified all our three bookings to give us peace of mind. Thank you to Kathy Forks. Greatly appreciate your assistance in resolving our concerns.”
“I had an issue with my booking on the website and contacted VIP CS via live chat. I was helped by Kathy Forks and she was super efficient! Good experience all round.”
“I had a quick live chat with Kathy Forks, and it was very smooth and valuable, as details provided in No time, also she i very fast and clear with the question i asked and replying me back, really nice service.”
