“I got excellent customer service from VIPCARS, and this is not the first time. I asked to amend a booking and got confirmation for the change just after a couple of hours. This was grt!”
“Unfortunately because I didnt have an original utility bill I couldnt pick up the car I had booked from my preferred supplier. Fortunately VIP cars made sure this wasn't a problem by making it as easy as possible to transfer my booking to another supplier who accepted my credit card, passport and driving license as ID. Eternally grateful to VIPCars.com”
“Booked to book up our car from destination airport at 22:00 in website. When we got there the office of the car rental firm they had chosen for us had already shut! So no car to take us to our hotel late at night. Do not use this company”
“Highly recommend. Excellent customer service. When it came to making changes Lily was on it straight away, she promised to contact the vendor and get back to me straight away, which she did. She immediately made me feel at ease and was really helpful.”
“I am a canadian traveling to Scotland for the 1st time. I made the reservation online which was very easy. Unfortunately I have had to modify my plans in advance. I contacted VIP support and met Tia. She was very nice and very helpful and was able to easily modify my reservation prior to our arrival”
